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Greenway Ford

Orlando, FL

2.8
1,187 Reviews
Call Dealership (321) 200-0608

9001 E Colonial Dr

Orlando, FL

32817

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1,187 Reviews of Greenway Ford

November 15, 2020

Best service and price. I recommend to anyone looking to trade or purchase. Easiest place to finance. Staff is knowledgeable, professional, and customer oriented. Not disappointed in any way. More

by rrhyton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Hordge Martin
Report | Print
Nov 15, 2020 -

Greenway Ford responded

We appreciate your 5-star review and endorsement for great service and prices! Thank you for the kind words and please come see us again next time at Greenway Ford!

November 12, 2020

The process for service went very smoothly. My Service Rep’s name was Neal and he was very professional and kind. I really appreciated the shuttle to and from home; the driver was also super friendly and More

by Wanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal and Andy
Report | Print
Nov 13, 2020 -

Greenway Ford responded

Wanda - Thank you for trusting us with your vehicle! We are happy to hear that you received professional service from our Greenway Ford team and that your vehicle is running smoothly again. Enjoy your weekend!

November 07, 2020

Your communication stinks. I was told my car should be ready by noon on Thursday. I got no call and had to check on it at EOD and was told It s/b ready Friday morning. I go no call and when I checked agai More

by lgallen9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Neal
Report | Print
Nov 09, 2020 -

Greenway Ford responded

Mr. Gallen - Thank you again for taking the time to speak with me this morning. Your feedback provides insight into communication issues and helps me work with new team members. Please trust your concerns have been addressed. Keep my contact information should you have any questions in the future. Be safe and healthy, David Addison - Service Manager

November 02, 2020

The car Key FOB doesn’t restart the car and it still does not work. Car appointment was 11 am got it back @ 5 pm More

by aldyer60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil
Report | Print
Nov 03, 2020 -

Greenway Ford responded

We strive to be meticulous with our service and I apologize if we left the wrong impression. This certainly sounds frustrating and I'm sorry to hear that you are still experiencing issues with your vehicle. I'd like to step in here to assist you, however, without a full name, I won't be able to get in touch. Please consider giving me a call. Thank you, Phil Tidona - Service Manager- 407-275-3200 x6415

October 30, 2020

Nice experience... no pressure...very polite and professional...very helpful...would recommend!! Very satisfied with purchase...salesman Marcos and administration Marvin..Thank You!! More

by Roy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Luna
Report | Print
Oct 30, 2020 -

Greenway Ford responded

Roy - Customer satisfaction is our priority and so we are thrilled to see this feedback. Thank you for sharing so many kind words about Marcos, Marvin, and our Greenway Ford team! We wish you safe travels in your new van.

October 29, 2020

Great car... i love it already... but wasnt a fan of my sales guy at all... he always seemed mad and unwelcoming to me and my husband More

by Ao2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tito Burgos
Report | Print
Nov 05, 2020 -

Greenway Ford responded

This is a disappointing review to read. We pride ourselves on our friendly service here, and I would certainly like to speak with you directly about what happened during your visit. Please don't hesitate to give me a call. Thank you, David Nelson - Customer Relations Director - 407-275-3200 x4357

October 26, 2020

Good place, excellent attendance! Excellent service! Excellent wait time! Excellent quality work, good price, friendliness, Excellent sale, good Costume service , manager very efficient, good location! More

by Nana20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Luna
Report | Print
Oct 27, 2020 -

Greenway Ford responded

It was so kind of you to share this feedback! All of us at Greenway Ford are proud to have your business and we hope that we get the chance to work with you again!

October 19, 2020

Outstanding experience. Customer rep went way above and beyond. Brought my E450 in and they took great care of me. Quick in and out two thumbs up. More

by Apesride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
Report | Print
Oct 19, 2020 -

Greenway Ford responded

Thank you for taking the time to share! It is wonderful to hear that the team delivered such an efficient service experience. Safe travels, and we hope to work with you again at Greenway Ford!

October 16, 2020

Best experience ever!!! Car repair was done quicker than expected. Abel Cruz was a great advisor. Greenway Ford took great care of us. Very happy with service!!! More

by Cmduroft2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
Report | Print
Oct 19, 2020 -

Greenway Ford responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Greenway Ford, and we will certainly let Abel know that you appreciate the help. We look forward to your next visit!

October 16, 2020

Khan was a great salesman. He really help us out getting the right truck. He really went beyond to make sure we were happy. Great salesperson More

by ranger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khan, Rafael Caputis
Report | Print
Oct 16, 2020 -

Greenway Ford responded

Thanks for leaving Greenway Ford a 5-star review! We are committed to finding the best option for guests and I am glad to hear that Khan hit the mark. Safe travels in your new truck!

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