Back

Greenway Ford

Orlando, FL

3.3
1,180 Reviews

9001 E Colonial Dr

Orlando, FL

32817

Directions

By Type

1,180 Reviews of Greenway Ford

October 05, 2020

There staff was friendly and efficient. The work on my on my 2018 Ford Escape was done in a timely manner. There invoice was clear and simple to read. More

by GwenG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Charles
Oct 05, 2020 -

Greenway Ford responded

Thank you for taking the time to review Greenway Ford and for trusting us to take care of your 2018 Ford Escape. We look forward to working with you during your next service visit!

September 30, 2020

As is usual when visiting Greenway the staff are exceptional in both attitude, always polite and professional. took vehicle in for periotic service and inspection. Tony .my service tech. was very k More

by pracarts1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony service dept.
Sep 30, 2020 -

Greenway Ford responded

Thank you for the glowing review! It is fantastic to hear that Tony delivered such a professional and efficient service experience. We appreciate your support and hope to earn your business again down the road! - The Greenway Ford team

September 30, 2020

Great customer service and fast service. Came in for a 10k maintenance check. They were all wearing their mask for our safety. I would strongly recommend Greenway Ford. More

by alexsanjuan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank- service advisor
Sep 30, 2020 -

Greenway Ford responded

Thank you for trusting Greenway Ford to get the job done. Customer safety and satisfaction are our priorities and I am glad that came through to you!

September 27, 2020

Great experience and sales people!! My new car is beautiful, and they took the time to explain how everything works! Pricing was wonderful as well! Thank you! More

by Andrea Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker Sanders - 5-stars, Hassan Abadi
Sep 28, 2020 -

Greenway Ford responded

Ms. Brown, thank you for trusting Greenway Ford to help you into a reliable vehicle. We're committed to meeting the needs of shoppers and it is great that came true for you!

September 27, 2020

Great experience! Only spent about 4 hours there from start to finish! Salesperson was great & all the staff friendly & helpful! I am happy with my new car!! More

by Gabriella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abid J.Anderson, Theresa Hordge Martin, Hassan Abadi
Sep 28, 2020 -

Greenway Ford responded

Thank you for trusting Greenway Ford to get you into a new vehicle. It is great to hear that our team provided you with a seamless and enjoyable process and we wish you safe travels!

September 23, 2020

Thank you Ford Greenway.To Nathan:Thanks for being so Thank you Ford Greenway. To Nathan: Thanks for being so polite, friendly and knowledgeable. You have a very warm personality. Keep it up, Nathan More

by marko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
Sep 23, 2020 -

Greenway Ford responded

Thank you for taking the time to leave us such a kind review! Nathan is an excellent member of our team at Greenway Ford, and we will certainly let him know that you appreciate him. We hope to see you again sometime!

September 22, 2020

My service was completed within the same time period that they told me. Rep had good communication and talked me through any issues that I had. More

by bspringhart1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 22, 2020 -

Greenway Ford responded

It is wonderful to hear that the team delivered such efficient service. We appreciate your support and hope to see you again at Greenway Ford!

September 21, 2020

Thank you for assisting me in getting a new escape! Friendly, professional and Quickly handled and that was important as I needed to be somewhere. More

by Denny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Jordan
Sep 21, 2020 -

Greenway Ford responded

Hi Denny - Thank you for the review! It was a privilege to assist with your purchase and get you into your new Ford Escape. Drive safe and we hope to see you again at Greenway Ford!

September 20, 2020

Worst Dealer ever. I’ve tried multiple times to buy from them and never works out. They say it’s not a possible. Yet I go to another Ford dealership and done no issues at all. Service is shady too. Tried to More

by F150badaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reputation Management
Sep 22, 2020 -

Greenway Ford responded

There are a few concerning issues mentioned here and I'd like to apologize. We have higher expectations for our guests than what you've described. Would you be willing to give me a call? I understand that you wrote this review to remain anonymous, but I would like to make sure your concerns are addressed. Thank you, David Nelson - Customer Relations Director - 407-275-3200 x4357

Sep 22, 2020 -

F150badaz responded

Nope nothing to talk about. I have been lied to two many times over the coarse of 20 years buy the sales department. Then to have the service Department tell me it’s almost a thousand dollars the change my spark plugs cause they were the two piece plug and they brake and it’s $100+ extra for each plug that breaks. Guess what my vehicle doesn’t have two piece plugs. I am a true Ford fan as my whole family dives nothing but Fords, all 25+ family members. and I have had everything from 1977 to 2010. I will continue to buy Ford just not from Greenway. They have not treated me or my family right since they Moved from 50 & 436 and changer there name. Good day and you will never see me on the property again.

September 17, 2020

Great inventory,knowledgeable easy to work with. Salesman was great , Michael Gilliam thank you sir. When the need comes for another vehicle, we are coming to see you More

by cjhand6261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael gilliam, Rafael Caputis, David Nelson
Sep 17, 2020 -

Greenway Ford responded

Thank you for taking the time to review us! It is wonderful to hear that Michael earned your five-stars. Congratulations on your new vehicle and we cannot wait to see you back at Greenway Ford!

...
28
...