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Greenway Ford

Orlando, FL

3.3
1,180 Reviews

9001 E Colonial Dr

Orlando, FL

32817

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1,180 Reviews of Greenway Ford

May 27, 2022

Israel helped me get a really great deal on my new ford edge, they were very accommodating to meet my financial needs More

by Kristensutton07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Maldonado
May 27, 2022 -

Greenway Ford responded

Congratulations on your new Ford Edge! We're delighted Israel was able to assist you so seamlessly. Take care!

May 21, 2022

Problem with salesman, tried to call manager but never returned three calls. I ended up buying a used car elsewhere and spent 36000. You are spoiled now with the economy but when you need people like me w More

by agbigdaddy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Koren O'Sullivan
May 23, 2022 -

Greenway Ford responded

I am very sorry that you didn't receive the attentive, efficient service we expect from our team. We value our customers and we will use your feedback to improve moving forward. Thank you, David Nelson - Customer Relations Director - 407-275-3200 x4357

May 14, 2022

Terrible customer service, my wife spoke with them several times throughout the day and even double checked availability and let them know we were coming before we left our house. We drove 2hours away More

by J
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mukamba Bukasa
May 17, 2022 -

Greenway Ford responded

I'm sincerely sorry the vehicle you wanted sold before your arrival. We do our best to accommodate the wishes of every customer and regret we fell short this time. I will share your concerns with my team so we can evaluate and improve our sales practices where necessary, but I also invite you to call me if you'd like to discuss this directly. I would be glad to have a conversation and help however I can. Best, David Nelson - Customer Relations Director - 407-275-3200 x4357

May 12, 2022

The worst service I have ever experienced. Have been going there for 3 years for the same problem in my car. They just put a bandage on the problem and never finished fixing it. I was told More

by Deniamccarthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Poley
May 06, 2022

Was given classic “bait and switch” about buying my truck outright! Went through KBB online to get offer to “sell my vehicle”, was contacted by Greenway Ford to bring in my truck to get my offer…spoke to Da More

by Johnny.19691969
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dalton Roberts
May 17, 2022 -

Greenway Ford responded

It is never our intention to mislead a customer and I sincerely apologize for leaving the wrong impression. I understand you are frustrated and I think it might be best if we discussed these concerns directly. I will look for your contact information but please consider calling me as well. Thank you, David Nelson - Customer Relations Director - 407-275-3200 x4357

April 26, 2022

Everyone was very professional and they honored a warranty issue with no problem. I would highly recommend their service department! More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charidy Matos, Abel Cruz, Frank Bitar, Terry Bennett
Apr 27, 2022 -

Greenway Ford responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Greenway Ford team. Drive safely, and we hope to see you back again down the road!

April 25, 2022

Very good inventory of vehicles and the best service from the moment of your arrival, an excellent quality team More

by berto1642
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadym Petrov, Marcos Luna
Apr 25, 2022 -

Greenway Ford responded

Thanks for the positive review for Greenway Ford! We are pleased to read that our inventory was accommodating, and our team left a great impression. Until next time!

April 24, 2022

From the time we walked in we were greeted accordingly by Leslie Garcia and were taken on a tour of available vehicles that we were interested in. She not once gave up on the idea of what we wanted in a car More

by tlegare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry McKenzie , Leslie Garcia
Apr 25, 2022 -

Greenway Ford responded

Thank you for reviewing us! We are so glad to hear that you had a successful purchase experience working with Leslie, Harry, and the Greenway Ford team. Drive safely, and we hope to see you back again down the road!

April 21, 2022

The hospitality here is always second to none. Claridy Matos was amazing and exceeded my expectations. More

by Eric H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charidy Matos
Apr 22, 2022 -

Greenway Ford responded

We are delighted that our team exceeded your expectations and gave you a five-star experience! Thank you for choosing Greenway Ford and for stopping by to leave a review. Drive safely until we see you again!

April 18, 2022

Andrew Gaudette did an excellant job presenting the Ford Escape and was very helpful and friendly with no pressure at all. I would recommend him and the dealership to all More

by pan5pistons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gaudette
Apr 18, 2022 -

Greenway Ford responded

Thank you, for the five-star review for Greenway Ford! It is wonderful that Andrew provided a great experience during your new Ford Escape purchase. We hope to see you back soon!

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