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Greenway Ford

Orlando, FL

2.8
1,187 Reviews

9001 E Colonial Dr

Orlando, FL

32817

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1,187 Reviews of Greenway Ford

June 23, 2022

I don’t like the fact that my car has too many recalls but the service at this location is good. Can’t complain. More

by victoria.hurtado.vh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Poley
Jul 06, 2022 -

Greenway Ford responded

Ms. Hurtado - thank you for sharing your feedback. We appreciate your trust in us to keep you feeling safe on the road, and we are here for you if there is anything we can do to assist!

June 13, 2022

Had my steering wheel replaced with out an apt. Friendly staff very attentive thanks for the help. Even though they were busy and shorthanded the took care of me like family More

by Evasiveed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Olmeda, Charidy Matos, Frank Bitar
Jun 13, 2022 -

Greenway Ford responded

Thank you for taking the time to leave Greenway Ford a five-star review, Evasiveed! We are glad that you are happy with your new steering wheel, and it was a seamless experience. See you down the road!

June 06, 2022

The Service Department did everything they committed to in a timely manner. Terry Bennett and Freda went above and beyond. More

by ntatro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freda who works on the front desk went above and beyond as well helping with the logistics of this vehicles repairs., Terry Bennett
Jun 06, 2022 -

Greenway Ford responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Terry and Freda. Drive safely, and we hope to see you back at Greenway Ford!

June 02, 2022

Sales guy was helpful. I was very disappointed with the finance department. I had financing set up through my personal credit union but instead of working with my credit un More

by f_pelli
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abe Ramos
Jul 04, 2022 -

Greenway Ford responded

I am very sorry that you had a frustrating experience with our finance team. We strive to accommodate the needs of our customers at all times and it is disappointing that there was some miscommunication in regard to your credit. I understand where you are coming from and I would like to ensure that our team does everything we can to improve your experience from here on out, so please feel free to give me a call directly. Thank you, David Nelson - Customer Relations Director - 407-275-3200 x4357

May 31, 2022

Courteous staff and clean waiting areas. Both times I have had my vehicle serviced and the same service was provided. More

by Corey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Runksmeier
Jun 01, 2022 -

Greenway Ford responded

Hi Corey - Thank you for taking a moment to share about your experience working with our team here at Greenway Ford! We're proud to have earned your support and we hope to assist you again next time. Safe driving!

May 29, 2022

I’ve always been completely satisfied with their professional work ethics. The work done on all my vehicles has been top notch. I commute 1 hour one way to have them work on my fords. There’s a ford More

by davarson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Bitar, Robert Poley
May 31, 2022 -

Greenway Ford responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Greenway Ford team. Drive safely, and we hope to see you back again down the road!

May 28, 2022

Great to work with up front best car experience ever thank you Greenway if you are going to get a Car or Truck see Brad the best salesman thanks you Greenway More

by maknbyrdog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Goldberger Five Stars
May 31, 2022 -

Greenway Ford responded

Thank you for the review! We're glad that the team worked hard to ensure you were satisfied! See you again next time here at Greenway Ford!

May 31, 2022 -

maknbyrdog responded

Thank you

May 27, 2022

Israel helped me get a really great deal on my new ford edge, they were very accommodating to meet my financial needs More

by Kristensutton07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Maldonado
May 27, 2022 -

Greenway Ford responded

Congratulations on your new Ford Edge! We're delighted Israel was able to assist you so seamlessly. Take care!

May 21, 2022

Problem with salesman, tried to call manager but never returned three calls. I ended up buying a used car elsewhere and spent 36000. You are spoiled now with the economy but when you need people like me w More

by agbigdaddy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Koren O'Sullivan
May 23, 2022 -

Greenway Ford responded

I am very sorry that you didn't receive the attentive, efficient service we expect from our team. We value our customers and we will use your feedback to improve moving forward. Thank you, David Nelson - Customer Relations Director - 407-275-3200 x4357

May 14, 2022

Terrible customer service, my wife spoke with them several times throughout the day and even double checked availability and let them know we were coming before we left our house. We drove 2hours away More

by J
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mukamba Bukasa
May 17, 2022 -

Greenway Ford responded

I'm sincerely sorry the vehicle you wanted sold before your arrival. We do our best to accommodate the wishes of every customer and regret we fell short this time. I will share your concerns with my team so we can evaluate and improve our sales practices where necessary, but I also invite you to call me if you'd like to discuss this directly. I would be glad to have a conversation and help however I can. Best, David Nelson - Customer Relations Director - 407-275-3200 x4357

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