Green Lincoln Mazda

Terrible customer service So I decided to go to this dealership to buy a 2016 Mazda 6. I was trying to find the best deal so I was comparing prices and had a quote in hand from So I decided to go to this dealership to buy a 2016 Mazda 6. I was trying to find the best deal so I was comparing prices and had a quote in hand from another nearby dealer. The manager tried to force me into buying the car right there and then and was acting like he was doing me a favor. He had a bad attitude. Terrible customer service. More

Transmission Probles Found grease drips on my garage floor. Took my CX-9 into the dealership to get it looked at and to my surprise they said it could be fixed the same da Found grease drips on my garage floor. Took my CX-9 into the dealership to get it looked at and to my surprise they said it could be fixed the same day. It needed a PTU, oil change and tire rotation. All were accomplished and my SUV was returned the same afternoon. More

They lie and they have horrible customer service. I bought a car there in October. From the get go I noticed a weird rattling noise in the vehicle. Was told it was a loose license plate. Apparently it I bought a car there in October. From the get go I noticed a weird rattling noise in the vehicle. Was told it was a loose license plate. Apparently it's not, it's a heat shield. 3 months later my suspension starts squeaking. Tried to get ahold of the service department for 3 days no answer and they didn't return my calls! I eventually had to go in there in person and was told that the extended warranty wouldn't cover all the repairs needed when I was told when I bought the car that it covered everything. It has only been 4 months since I bought the car and I am regretting it. I will NEVER go through these people again. Should have went with Landmark or Friendly Chevrolet. All these guys are interested in is money. I have overpayed for my vehicle by $2000 and I'm not happy about that either... More

oil change just a routine vist, but Colin was more than helpful on a follow-up question about a previous visit - needed some title work done and Colin made the just a routine vist, but Colin was more than helpful on a follow-up question about a previous visit - needed some title work done and Colin made the extra offort to get results More

Great Experience Went in for a oil change and they got me in and out, with a clean car, very quickly. Colin was very friendly and helpful. Nice waiting area too. Went in for a oil change and they got me in and out, with a clean car, very quickly. Colin was very friendly and helpful. Nice waiting area too. More

Exceptional! The experience was wonderful. Justin Liss made the purchase very easy and the price was great. I would recommend Justin and Green Mazda in Springfield The experience was wonderful. Justin Liss made the purchase very easy and the price was great. I would recommend Justin and Green Mazda in Springfield IL to anyone and everyone. Thanks, More

Mrs Christina Cottle I wrote down the wrong time and showed late. The service department went out of their way to service my vechicle and offer practical advice. They were I wrote down the wrong time and showed late. The service department went out of their way to service my vechicle and offer practical advice. They were so kind, polite, and professional. I was extremely impressed. After that visit I have total trust and respect for the Green service department. More

Great job Love dealing with the people in the service department. They do an awesome job and are very friendly. Enjoy my service visit every time. Thanks! Love dealing with the people in the service department. They do an awesome job and are very friendly. Enjoy my service visit every time. Thanks! More

Service Dept Prompt, Friendly and Genuine. Everything about the visit to the Mazda Service Dept was great! Waiting area was customer friendly and all of the peopl Prompt, Friendly and Genuine. Everything about the visit to the Mazda Service Dept was great! Waiting area was customer friendly and all of the people were exceptionally helpful! Thank You!! More

Service call Stopped in on short notice - Mark set me up,and recommended items for service plus he installed hatchback privacy screen for me prior to my return the Stopped in on short notice - Mark set me up,and recommended items for service plus he installed hatchback privacy screen for me prior to my return the next day. AND he helped get my title corrected (wrong model # listed) More