Grapevine Dodge Chrysler Jeep

Betty gets a new car! I drove up to Grapevine scared of a few of the reviews and I must say this.....Becky Langford came out and made me feel welcomed! I bought me a new ca I drove up to Grapevine scared of a few of the reviews and I must say this.....Becky Langford came out and made me feel welcomed! I bought me a new car and drove away happy and no stress like the other Dodge dealers in the area. I should have came here first. More

it is a solid dealership So I stop by and I'm looking. And Becky Langford immediately wants to know me and what I need. What am I looking for versus what I am needing in my li So I stop by and I'm looking. And Becky Langford immediately wants to know me and what I need. What am I looking for versus what I am needing in my life. Okay. So we start our search. And we found a great used vehicle that I thought was me, a 350Z. Well, I have a job in the oilfield but it doesn't mean that some bank wants me to take it home. My credit score is shy of greatness, and all I need is another couple thousand on the down payment along with a couple points higher on my credit report... Becky did everything right and she is most definitely my sales lady! More

Definitely coming back! Went to car shop and met Adrian Garcia he was so friendly and knew his cars! Spent time with me and made sure I was comfortable with car buying proces Went to car shop and met Adrian Garcia he was so friendly and knew his cars! Spent time with me and made sure I was comfortable with car buying process . Dealership is clean and I was impressed how knowledable Adrian was. I will refer all my friends to go see Adrian ! More

Professionalism at its best! I had been looking for the perfect car. I was tired of getting the run around. Then I went and found a great sales person. Becky Langford is very pro I had been looking for the perfect car. I was tired of getting the run around. Then I went and found a great sales person. Becky Langford is very professional and knowledgeable. If you want a real sales person that knows what they are doing I suggest you go see her. More

Great experience! Mitch Merckling was very helpful in my car search. He had a lot of knowledge and expertise. I will definitely go back in the future. Mitch Merckling was very helpful in my car search. He had a lot of knowledge and expertise. I will definitely go back in the future. More

Good Stuff! Had a great experience even though i was not able to get a car due to credit issues (My Bad). Aaron Raney was a huge help in trying to decide what veh Had a great experience even though i was not able to get a car due to credit issues (My Bad). Aaron Raney was a huge help in trying to decide what vehicle i wanted to eventually purchase. More

amazing dealership My salesman was the best he worked we me so well I would definitely recommend for anyone to see Jeremiah he will do his best to make you a happy custo My salesman was the best he worked we me so well I would definitely recommend for anyone to see Jeremiah he will do his best to make you a happy customer More

STAY AWAY!! Needs a new sales manager ASAP. Beware of this place! Worst car buying experience ever!!! The sales person I worked with was excellent and tried t Needs a new sales manager ASAP. Beware of this place! Worst car buying experience ever!!! The sales person I worked with was excellent and tried to do everything possible to make the deal. The SALES MANAGER on the other hand made sure that I did not walk away with a truck. The experience was so awful!! I was looking at a certain truck and was working on the price. From the beginning I gave them my payoff for my lease. They gave me a pretty good deal but after driving the truck around town for a couple hours, I realized the truck was a demo (it had 2500 miles on it). We had already worked out a price prior to my extend test drive but after noticing the miles, I wanted more off the sticker. I came back with the truck, tried to make a better deal and the sales manager increased the price! How does that work! -He didn't have the correct payoff entered which I gave them from the beginning. -He said since it was a lease I didn't get a certain rebate which I told them it was a lease from the beginning. -He increased my taxes paid due to it being a lease. I walked out furious and left the dealership saying I wouldn't be back no reason to call. Sure enough about 5 min later the sales manger calls. I was still upset, told him why I was upset. He tried to over talk me while I was explaining the situation, got angry and hung up on me while yelling "Good luck to you!!!" Really? You are the manager? The one that is suppose to be the professional boss? Sure bud.. Well good luck to you and the dealership... More

worst car buying experience ive ever had I've bought many cars in my life, I'll make this short and to the point, tons of dealer add ons not disclosed until the end of the process. Pointless I've bought many cars in my life, I'll make this short and to the point, tons of dealer add ons not disclosed until the end of the process. Pointless dealer add ons not worth the paper it's not printed on. They are ultra shady, there are many other dealerships to use, go somewhere else. Bait and switch sales tactics. More

Shady Sales Team My wife and I went to this dealership this past weekend (3rd of July) for a used vehicle. When it came to the price and everything, my wife told them My wife and I went to this dealership this past weekend (3rd of July) for a used vehicle. When it came to the price and everything, my wife told them she already had financing through a Credit Union at a really low rate, to which the salesman (Stewart) asked to give them a chance to match it/get close and they would be sure to get us a good deal. We told them where we wanted to be for monthly payments and the first "deal" didn't come even close (they lowballed our trade in). In addition they have a mandatory "Dealer Accessories" add-on for $1197 something called Apex that's some kind of GPS/Tracking/Recovery system he boasted is for Android and will soon be for iPhones too (we told him it's useless because my wife has a Windows phone). My wife asked what the interest rate was because it wasn't on the sheet they printed out and Stewart said he didn't know but he could find out. He had us sign a sheet to agree that we want to try and make a deal and left the office. When he came back, he gave us more for the trade in but the numbers still weren't good enough. Again my wife asked what the interest rate was and Stewart said he can find out and left the room to talk to his "boss". He came back with a "deal" that extended the payments from 60 months to 66 months. Again my wife asked what the interest rate was and he began questioning why we are worried about a few more payments because we are getting a great deal (they "increased" the trade in value). I finally stepped in and said she wants to know the interest rate why won't you just answer the question. He still wouldn't answer (a clear sign they don't want you to know) and asked she sign a paper indicating we would agree to $xxx/month for 66 months. She instead signed and wrote "I want to know the interest rate thank you". While he was out of the office I googled a website on my phone on how to figure out the interest rate and came up with 18%. Stewart came back from talking to his "boss" and said he won't divulge that information unless we sign the paper; at this point everything broke down and we ended all negotiations. He started complaining we were hung up on the additional 6 months and we were being ridiculous. As we were leaving i took a picture of the price portion of the first "deal" and upon doing the math they charged the Accessory Fee of $1197 twice!!!! (that's $2494 extra) The story doesn't end here. After we left, Stewart began texting my wife over the course of the weekend until I told him to stop on Monday and that their conduct was unprofessional and shady. Avoid this place like the plague. If they don't want to divulge information you are entitled to, they are hiding something (he admitted in a text message that the interest rate was about quadruple what she was going to get through her credit union). No add-ons should be forced. More