Grapevine Dodge Chrysler Jeep

Service Dept. at this dealership is awesome! I always receive updates while waiting and a thorough explanation. at this dealership is awesome! I always receive updates while waiting and a thorough explanation. More

Terry was my service provider and he was great! He provided follow up information about the problem, the repairs and was helpful throughout the service. He provided follow up information about the problem, the repairs and was helpful throughout the service. More

I recently purchased a new truck from Jacob and the staff at Grapevine CDJR and I couldn't be happier with the service I received. From the moment I walked in, I was greeted with friendly and knowledgeable s at Grapevine CDJR and I couldn't be happier with the service I received. From the moment I walked in, I was greeted with friendly and knowledgeable staff who were eager to help me find the perfect truck for my needs. Jacob was extremely helpful and patient, answering all of my questions and guiding me through the entire process. The entire team at Grapevine CDJR made the car-buying experience easy and stress-free. I highly recommend them to anyone in the market for a new vehicle. 5 stars all around! More

I would just like to say that Moe did a wonderful job on helping me purchasing my new car! helping me purchasing my new car! More

Professionally run operation. Nice staff. Thanks to all. Keep up the good work. Informative staff. Helpful in every way. Nice staff. Thanks to all. Keep up the good work. Informative staff. Helpful in every way. More

Outstanding customer service and support. Special Thanks to my Service Rep Heather, for her effective communication, knowledge, and helping me resolve the issues with my vehicle Special Thanks to my Service Rep Heather, for her effective communication, knowledge, and helping me resolve the issues with my vehicle More

Heather and the staff exceeded my expectations and advised me of what was happening along the way advised me of what was happening along the way More

Well this is my 3rd attempt using this dealer rating service So here we go again bragging on the service department at this dealership Note we have a dodge jeep dealership 9 miles from our house but service So here we go again bragging on the service department at this dealership Note we have a dodge jeep dealership 9 miles from our house but we drive 40 miles to this one The fast stay on top of our vehicle and communication with me is far superior than our local shop Which brings me to brag on Heather - that girl if you could bottle her customer service you could make a fortune selling them to other corporations! From the time I bring the car in with the top notch curb side assistance to identifying and solving my electrical issues has been headache free thanks to Heather and the team supporting her Thanks for the great job More

They were very professional and so far it seems like they have fixed the problem. I hope that trend continues. have fixed the problem. I hope that trend continues. More

Service department kept me aware every day regarding the status of my vehicle. Great communication. Car was washed and interior cleaned when I picked it up. I can recommend Grapevine Jeep without hesitat status of my vehicle. Great communication. Car was washed and interior cleaned when I picked it up. I can recommend Grapevine Jeep without hesitation. Great place to do business. More