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Granite Hyundai - Service Center

Somersworth, NH

4.6
203 Reviews

203 Reviews of Granite Hyundai - Service Center

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November 29, 2023

Good experience. However, they should honor coupons from the previous owner of the dealership. Bad PR move for the new owners. More

by Swhitemd
Recommend Dealer
Yes
November 24, 2023

Employees seem happy with the change in ownership. Service was fine, but they forgot to reset my service alert and changed me for service i had already paid for. My refund was easy to obtain and the More

by ARIEHDAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Custodio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renee Russell
November 23, 2023

It's great having Tom back and getting the service we are used to Honest and reputable More

by annebsaun
Recommend Dealer
Yes
Employees Worked With
Tom
November 23, 2023

Happy with my service experience at Granite Hyundai. Appreciate the availability of the shuttle service. More

by WISHP33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Custodio
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2023

A couple of items: 1) you forgot to put my air filter in so I have to plan and get there to put it back. 2) you used to wash my car. Do you no longer do that? 3) I used to get a print out of inspection inf More

by COBBAKER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
November 11, 2023

I think Thomas Danforth is an exceptional service adviser. Very friendly,curtious and professional.He is always upfront and knowledgeable. More

by BGOOD6868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Danforth , Luis Feliz
November 10, 2023

Better service than before the appoint took longer then usual for an oil change but all worked out More

by OLDLIB26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Custodio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renee Russell
November 08, 2023

Overall, service department was good. I wish that they had either posted on their website or told customers up front about the lunch break they take. I scheduled an appointment for 11:30 More

by Lindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Custodio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renee Russell
November 04, 2023

Clean comfortable waiting area and friendly staff. Pleased with this experience and I will use this sight in the future More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Custodio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renee Russell
October 27, 2023

The staff was courteous and knowledgeable. They explained everything clearly so I could understand what was going. More

by DNH100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Custodio
5.0
This rating includes all reviews, with more weight given to recent reviews.