Graham Automall

Everyone there is very friendly. The staff is really nice. I scheduled a test drive, online, for a used vehicle. When I arrived, no one knew I was coming or who I was. I felt l The staff is really nice. I scheduled a test drive, online, for a used vehicle. When I arrived, no one knew I was coming or who I was. I felt like an idiot wandering around, assuming someone was ready for me to arrive. No one knew any details about the vehicle or even where it was. More

Recently purchased a used 20 Traverse, I had the vehicle serviced and went to pick it up and I forgot a coupon with a savings of 20.00. they refused to give it to me because I did not have the coupon with serviced and went to pick it up and I forgot a coupon with a savings of 20.00. they refused to give it to me because I did not have the coupon with me. What ever happened to good customer service. I have two Companies and Im in the process of buying two more vehicle's for my Company. Obviously it wont come from Graham Chevy. More

Very friendly staff, informative, and worked hard to get my loan approved for my 2022 ecosport! I love my new car! my loan approved for my 2022 ecosport! I love my new car! More

I had the best car buying experience that I’ve ever had from Graham Automall. I worked with James Avila and he made the process simple. We did most of our business via txt and phone so my actual time in th from Graham Automall. I worked with James Avila and he made the process simple. We did most of our business via txt and phone so my actual time in the dealership was very short. He was fantastic to work with! Additionally, James was very upfront about pricing and didn’t try to upsell me on bogus packages. I live 160 miles away from them but I’ll definitely contact them about my next vehicle purchase. More

So I had a 55 dollar coupon for oil change, tire rotation and check the brakes and all the other levels, they completely destroyed one of my lug nuts and said they were swelling [really?] so in other words t and check the brakes and all the other levels, they completely destroyed one of my lug nuts and said they were swelling [really?] so in other words they did not rotate the tires because they wanted to charge 140 for lug nuts and didn't check my brakes and 55 turned into 77 without completing the inspection, I WILL NEVER take any of my vehicles to this place again, now I have to fix the lug nuts because of them tearing one up. so dissatisfied with the work done to my vehicle More

Jimmy Hartzler is always awesome to work with. I have bought three vehicles off of him. Each time he was very pleasant to work with. I have bought three vehicles off of him. Each time he was very pleasant to work with. More

Salesman was very nice The car was not safety checked They reset the engine light and did not fix the problem brake fluid was almost empty The only thing they did was change the oil They reset the engine light and did not fix the problem brake fluid was almost empty The only thing they did was change the oil More

Bought a new Toyota Rav4 Hybrid and I was treated with the upmost respect. There was no pressure and they did not charge any "market adjustment" just straight up MSRP. When in the finance office I was off the upmost respect. There was no pressure and they did not charge any "market adjustment" just straight up MSRP. When in the finance office I was offered some extended warranty offers but again there was no pressure to purchase. I would recommend this dealership. More

Well when u have bought a Lemon 2018 Chevy equinox and they don’t stand behind it they call the Ontario Police Department on u when they know they r in the wrong. I have had my car in here at least 6 time they don’t stand behind it they call the Ontario Police Department on u when they know they r in the wrong. I have had my car in here at least 6 times due to engine light always comes on and I lose horsepower. Spend 1,400 Nov 29,2021 did electrical wiring on it. Light has came back on 3 more times . Then just yesterday took it in and all they did was reset the code and sent me back I drove on 30 ALMOST died not more than 5 mins after they said it was okay and SAFE TO DRIVE. I went back in and said u put your family in that if it’s so safe to drive. They said I was causing a scene there was no one in there so how so. I was told if I ever return I will be arrested by their assistance manager. The service team worker had my keys so I couldn’t leave and I saw my keys in the table I grabbed them so I wouldn’t get arrested. I need a lawyer to sue them but have no $ any suggestions. I am already going after GM have a lawyer in Michigan. More

This dealership has been ripping people off for years. By far the most expensive service dept I have ever dealt with. The latest scam I ran into was they want to charge me $130 to replace a 1x8 in plastic st far the most expensive service dept I have ever dealt with. The latest scam I ran into was they want to charge me $130 to replace a 1x8 in plastic strip that covers the channel where a luggage rack would go. Car is 3 years old! Should not have came off anyway. That piece has to take less than 5 mins to install. Please beware and if you have some time, take the trip south to Columbus for all your car shopping. Will save thousands. More