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Graff Toyota
Burns Harbor, IN
441 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 441 reviews
Verified Customer
July 11, 2026
Tony and Tresten were very efficient. I like that they were straightforward and very knowledge in my situation. It was a very quick smooth transaction. I like that they were straightforward and very knowledge in my situation. It was a very quick smooth transaction. More
by mommaroo2003
Employees Worked With
Tresten and tomy
July 11, 2026
They were only willing to negotiate after finding I found issues in the vehicle we were purchasing. Have found more issues since coming home with the vehicle. These are things that they would have known abou issues in the vehicle we were purchasing. Have found more issues since coming home with the vehicle. These are things that they would have known about and we should have paid closer attention to prior to closing the deal. More
by Jamespatrickmasterson
Employees Worked With
Brian and Robert
July 11, 2026
I felt very streamlined through the service and unwelcomed. I was made to be an inconvenience rather than a valued customer. Made an appointment and still was not welcomed. Anywhere else is better unwelcomed. I was made to be an inconvenience rather than a valued customer. Made an appointment and still was not welcomed. Anywhere else is better than Graff, we miss BOSAK. More
by Memberservice
July 06, 2026
Exelente Exelente atención por el señor Juan y su equipo Exelente atención por el señor Juan y su equipo muy buen trato y trabajan muy bien muchas felicitaciones Exelente atención por el señor Juan y su equipo muy buen trato y trabajan muy bien muchas felicitaciones More
by Luis_y
Employees Worked With
Juan
July 06, 2026
I had 2 cars in within a week of each other and the first visit took 1 hour and 40 minutes and the 2nd visit was 1 hour and 20 minutes. Unacceptable amount of time for a oil change, tire rotation, and an ins visit took 1 hour and 40 minutes and the 2nd visit was 1 hour and 20 minutes. Unacceptable amount of time for a oil change, tire rotation, and an inspection of the vehicles More
by rlgawat
July 03, 2026
Talia was great. Sales department does not clearly list incentives and takes them away, even decreases trade in value is you are offered 0 percent financing. Sales department does not clearly list incentives and takes them away, even decreases trade in value is you are offered 0 percent financing. More
by Lfeket00
Employees Worked With
Talia
