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Graff Toyota

Burns Harbor, IN

Overview
Employees
Reviews
Vehicles
4.5
167 Reviews
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244 Melton Rd

Burns Harbor, IN

46304

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Showing 167 reviews

November 23, 2025

It was good except for the time it took. It was 2 hours and I wasn't use to that. More

by Juneandgene03
Recommend Dealer
Yes
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November 22, 2025

Good Sorry, I don't have time right now. I'm working at this moment and cant finish this. More

by HOCKEYMEDIC35
Recommend Dealer
Yes
Employees Worked With
I think his name was Matt.
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November 22, 2025

They told me what was going to be done and the wait was not too long. More

by JREUTMAN
Recommend Dealer
Yes
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November 22, 2025

Promptly addressed an issue that was related to a previous repair, at no additional cost More

by TOMKONTOL
Recommend Dealer
Yes
Employees Worked With
Tara
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November 21, 2025

I appreciated Matt and Neal working to resolve the failed radio/navigation system after Graff installed a new battery. More

by Don
Recommend Dealer
Yes
Employees Worked With
Matt & Neal
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November 21, 2025

It is easy to schedule and the staff are friendly and efficient. Short wait times More

by CAROL.WHITEHEAD20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 21, 2025

Convince of a shuttle to work, communicated via text message which is nice when you can’t answer a phone call. ☎️ More

by MORAGANW
Recommend Dealer
Yes
Employees Worked With
Kara
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November 21, 2025

Very informative. You can tell that the service staff is very customer orientated. Give the service dept a pay increase. They deserve it More

by mikesalyerdownsizing
Recommend Dealer
Yes
Employees Worked With
David
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November 20, 2025

Everything was wonderful, Wesley and Brian were professional and very attentive Wesley even gave me his personal cell phone and assisted wherever needed More

by LWALDO45
Recommend Dealer
Yes
Employees Worked With
Wesley
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November 20, 2025

Everything was wonderful, Wesley and Brian were professional and very attentive Wesley even gave me his personal cell phone and assisted wherever needed More

by LWALDO45
Recommend Dealer
Yes
Employees Worked With
Wesley
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