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Graff Toyota
Burns Harbor, IN
167 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 167 reviews
December 03, 2025
Brian Jacob showed us the Tundra we bought. He was polite, professional, knowledgeable and NOT pushy, all of which we appreciated. He was polite, professional, knowledgeable and NOT pushy, all of which we appreciated. More
by Anitafc7
Verified CustomerEmployees Worked With
November 30, 2025
Kara is very friendly. She listens to the customer. She cares about the customer. She does everything in her power to help the customer. If she can't then she gets higher u She listens to the customer. She cares about the customer. She does everything in her power to help the customer. If she can't then she gets higher up management. More
by RonSeman
Employees Worked With
Kara Martin
November 29, 2025
terrible sale car was dirty on empty never detailed even asked for it to get cleaned salesperson just looked confused when I showed him. Just wanted it corrected salesperson forgot the second key we had to asked for it to get cleaned salesperson just looked confused when I showed him. Just wanted it corrected salesperson forgot the second key we had to ask anther salesperson for it. More
by hbeshan88
November 28, 2025
I was very impressed with the way my car was detailed and the knowledgeable and friendly staff. Chris was excellent ! the knowledgeable and friendly staff. Chris was excellent ! More
by Gary
November 28, 2025
Real flexible on appt times. Not too long a wait. I’ll come back when need next oil change Not too long a wait. I’ll come back when need next oil change More
by MUSKIE221
November 27, 2025
It was a nice dealership, very clean and well organized. Service was quick and pleasant. Neal was very knowledgeable and informative. He educated me about my vehicle and provided me with valuable service in Service was quick and pleasant. Neal was very knowledgeable and informative. He educated me about my vehicle and provided me with valuable service information His anecdotes and jokes were also quite amusing, and it made the time pass quickly. More
by chric1117
Employees Worked With
Neal O'Hanlon
November 25, 2025
I recommend this dealership if you are looking for great customer service and accurate information regarding payments customer service and accurate information regarding payments More
by cherreaselott
