Back

Gosch Ford Temecula - Service Center

Temecula, CA

4.8
2,726 Reviews

2,729 Reviews of Gosch Ford Temecula - Service Center

Sort by
September 30, 2023

Terry McDowell and Fatima Ali went out of their way to meet any of our requests and even offered to drive our car through their car wash because other washers were occupied. We really appreciate their kin More

by extrajulia318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fatima Ali
Oct 01, 2023 -

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Terry and Fatima met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

September 29, 2023

Ken did a great job. He informed me of what my car needed and my vehicle was completed quickly. More

by Jefryramirez874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Kenn here at Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

September 29, 2023

Kenn was an amazing Service Advisor. He was more than helpful and I will recommend him to all friends and family! More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kenn and our team, Ray, and we look forward to working with you again. Jason Noble General Manager

September 28, 2023

I had the pleasure of working with Samantha I was very impressed with the service I highly recommend Goschford. More

by Karen collier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Gosch Ford Temecula responded

Thank you so much, Karen, for your kind words for Samantha, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

September 28, 2023

I went to have my routine oil service done as well as addressing a steering concern. I made an appointment with Kenn and he continuously ensures I am aware of the timetable and process. The last oil was More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Gosch Ford Temecula responded

Thank you, Tony, for the kind words for Kenn and Samantha! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

September 28, 2023

Had the best experience with Samantha its never fun having to bring your vehicle in for service but working with her made the trip a lot more bearable. I have definitely found my go-to dealer as well More

by Cappycow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Gosch Ford Temecula responded

Thank you for the kind words for Samantha and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

September 28, 2023

The service department is the best in Southern California. They truly care about their customers. They go above and beyond every single time. Thank you very much. More

by gavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Gosch Ford Temecula responded

Thanks, Gavin, for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

September 28, 2023

Service manager Rachelle along is very helpful and attentive. She has helped me for 13 years. She is the reason why I continue to buy Fords. More

by Jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with Rachelle and our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

September 28, 2023

Rachelle Long has always been very efficient. She takes care of her customers like family. She is an asset to Gosch Ford Temecula. simply the best! More

by kksses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Rachelle, here at Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

September 28, 2023

Joe was responsive and kept me informed throughout the process. Very professional and answered all my questions.. More

by Lhudgin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

...
52
...