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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
2,718 Reviews

2,718 Reviews of Gosch Ford Temecula - Service Center

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February 26, 2024

I received a battery, and a hub assembly for my 2010 Ford focus it was quick and easy service. Great experience I will be back in the future. More

by antm7830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Johnston
Feb 26, 2024 -

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

February 26, 2024

Glenn Johnston in Parts department is great at the counter and dependable and the reason on always return More

by ranchoandy2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Johnston 5 star
Feb 26, 2024 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Glenn delivered such a great experience! Jason Noble General Manager

February 24, 2024

Service advisor was very helpful, good time management. It would be nice to deliver customer’s car to the customer after service, so They don’t have to look for their car all over the lot. More

by rehssan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

February 24, 2024

Whenever I need service on my vehicles I know that I can always count on Samantha and Rachel to make sure that I'm taking care of perfectly. Even though the vehicle that I purchased was not a Ford they have More

by waycool1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rachelle and Samantha met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

February 23, 2024

Ken is outstanding. Always friendly and courteous makes you feel like you're part of the family. Great guy. Service is always professional and is always done in a timely More

by dannynovak1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Gosch Ford Temecula responded

Thank you so much, Danny, for your excellent review! We are so glad that Kenn had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

February 23, 2024

They are always very helpful and go out of their way to make sure you are taken care of I just wish they would have made it easier for me to purchase my vehicle there instead of somewhere else. But I alway More

by fearfish13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Gosch Ford Temecula responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

February 22, 2024

My service advisor really made me feel taken care of and was trustworthy. He took care of all my needs. More

by Petercarrillo02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us, Peter. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

February 21, 2024

Gosch Ford always works hard to get their customers vehicles serviced and concerns addressed. The Service Reps and Technicians are all 5 stars above other dealerships. More

by ms.mlvidal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noe Cordero
Feb 21, 2024 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

February 21, 2024

Camron was courteous and was more concerned about the client. He took his time and explained everything. More

by Chouston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cameron and our team, and we look forward to working with you again. Jason Noble General Manager

February 21, 2024

All of your staff and the customer service there is always amazing. The only issue is pricing. I had an issue with my sunroof and was quoted over $4900, but was able to get it done elsewhere for $1,000 More

by Jeff.blake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Gosch Ford Temecula responded

Jeff, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Noble General Manager

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