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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
2,710 Reviews

2,710 Reviews of Gosch Ford Temecula - Service Center

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February 01, 2019

Device advisor Ken Olson is the best service writer thsset t Ken Olson in service is the best could not have a better employee.Outstanding in his field of expertise super friendly extremely knowledgeable and a a More

by Jim Gleed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana is another outstanding manager super friendly goes above and beyond the call of duty, Dana Clark
Apr 29, 2019 -

Gosch Ford Temecula responded

Love hearing feedback like this! Jason Noble, General Manager

February 01, 2019

Always positive thanks to Rachel. Rachel is friendly, professional, and very thorough in managing the service of my vehicle. My experience is always positive thanks to Rachel. Thank y More

by Pam46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Gosch Ford Temecula responded

We value your business and look forward to serving you again in the future. Jason Noble, General Manager

January 31, 2019

Fast, friendly and efficient. Was professional and polite. Was very polite and helpful in explaining things to where I could understand them. Kept in contact while my vehicle was there. Everyone seemed helpful More

by sadie5812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley
Apr 29, 2019 -

Gosch Ford Temecula responded

Greatly appreciate you taking the time to write this review! Jason Noble, General Manager

January 31, 2019

Great experience Samantha was very helpful and very friendly. She knew what she was talking about and made us very happy. She also gave us a time frame and stayed with More

by Skelington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Gosch Ford Temecula responded

Love hearing feedback like this! Jason Noble, General Manager

January 31, 2019

Very helpful staff with great attitudes. :) Service and Parts Department was very helpful and professional. Even though my car was slightly out of warranty they worked with me to a resolution th More

by jbitter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Adkison, Erica Cadena
Apr 29, 2019 -

Gosch Ford Temecula responded

We value your business and look forward to serving you again in the future. Jason Noble, General Manager

January 30, 2019

It was nice and friendly I went into the parts departs and erica was really nice and helpful. She helped me with a couple of different things I needed!! Thank you More

by Teanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Cadena
Apr 29, 2019 -

Gosch Ford Temecula responded

Greatly appreciate the kind words! Jason Noble, General Manager

January 30, 2019

Excellent Visit Rachelle Long was very nice and courteous. She attends to her customers needs and communicates and updates you daily. she is such an asset to this dea More

by ignacio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Gosch Ford Temecula responded

We value your business and look forward to serving you again in the future. Jason Noble, General Manager

January 30, 2019

Excellent service Rachelel Long services all of our vehicles even the non Ford. She is just so wonderful and pleasant to deal with. We just love her!!! She is the best. More

by Gomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Gosch Ford Temecula responded

Thankful for the comments! Jason Noble, General Manager

January 30, 2019

Service experience She is the most detailed and attentive service advisor I have ever dealt with. She knows her customers by name and makes us ferl5very special. Thank More

by Dominic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Gosch Ford Temecula responded

We value your business and look forward to serving you again in the future. Jason Noble, General Manager

January 30, 2019

Great dealership and service department My family has been going to Gosch Ford for 6 years. We have purchased cars at this dealership and have all of our cars(all Fords) serviced here. Rache More

by Fishwife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

Gosch Ford Temecula responded

Thank you for your business. We look forward to serving you again in the future! Jason Noble, General Manager

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