2,711 Reviews of Gosch Ford Temecula - Service Center
Rachelle is the best We have been bringing all of our vehicles to her for the past 7 years. Her consistent excellent customer service is rare and unbelievable. No one com We have been bringing all of our vehicles to her for the past 7 years. Her consistent excellent customer service is rare and unbelievable. No one compares that is why we keep buying Fords. More
Excellent Customer Service I've had my truck serviced by these Gosch Ford since I orginally purchased it from them 5 years ago. All of my experiences have been extremely positiv I've had my truck serviced by these Gosch Ford since I orginally purchased it from them 5 years ago. All of my experiences have been extremely positive. This most recent trip, Kenn Olson really went above and beyond for me. He bent over backwards to accomodate my situation and kept me up to date every step of the way. I highly recommend Kenn and his team to everyone! More
Most honest service writer!!! Ken Olsen is the best most honest Service Writer!! I will not take my cars to anyone other than Ken Olsen. I have to drive further to have my car ser Ken Olsen is the best most honest Service Writer!! I will not take my cars to anyone other than Ken Olsen. I have to drive further to have my car serviced there, but it is well worth it. One time I had my car towed over 70 miles just so Ken Olsen would be the person helping me. He is friendly, very helpful, knowledgeable, and the most important—-honest! He has helped me with problems even when I was out-of-state and was concerned about an issue with the car I was driving and the repairs the dealer there said I needed. He always returns my calls and for that I am very thankful. He is a asset to the organization!! More
Rachelle Ive had good and bad experiences with the dealer but Rachelle has really turned me around on this place. She Always keeps my informed and makes sure y Ive had good and bad experiences with the dealer but Rachelle has really turned me around on this place. She Always keeps my informed and makes sure you truck is being properly taken care of. She truly has made the difference and is the only service manager i would recommend. More
Great customer service Ken Olson is an amazing service adviser! We have worked with him for 12 years and he always makes sure we leave happy. Thanks Ken! Ken Olson is an amazing service adviser! We have worked with him for 12 years and he always makes sure we leave happy. Thanks Ken! More
Quick and thorough Had a fewer experience. Erica in parts was very helpful and sweet. Amanda was quick but thorough. Will be back for sure. Great snacks as well! Had a fewer experience. Erica in parts was very helpful and sweet. Amanda was quick but thorough. Will be back for sure. Great snacks as well! More
Fantastic Dealership I cannot say enough about the customer service I receive from Rachelle Long and the Ford team! My oil change only took an hour and communication was f I cannot say enough about the customer service I receive from Rachelle Long and the Ford team! My oil change only took an hour and communication was fantastic! Thank you Rachelle! More
excellent customer services Excellent I love all the service i get when i come for my car everytime. I will only go there for my car services. Ken is my guy always take care of m Excellent I love all the service i get when i come for my car everytime. I will only go there for my car services. Ken is my guy always take care of me when i need to come in for my car. More
Excellent service Really great local dealership with excellent customer service. Samantha was extremely knowledgeable about the questions asked to her and took care of Really great local dealership with excellent customer service. Samantha was extremely knowledgeable about the questions asked to her and took care of us in a timely manner. More
Excellent Service and Efficiency I was a little reluctant to come to a dealership but after my visit today I will be a regular customer. I was immediately greeted as I drove up to t I was a little reluctant to come to a dealership but after my visit today I will be a regular customer. I was immediately greeted as I drove up to the service center and met with smiles and knowledgeable employees. Nick gave me a sense that he remembered who I was and I felt at ease immediately. Nick took care of all aspects of the maintenance and even insured I made it to work for a morning meeting. The service was outstanding and I will definitely be back for my regular maintenance. More