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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
2,711 Reviews

2,711 Reviews of Gosch Ford Temecula - Service Center

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February 16, 2019

Amazing service Samantha Masuguchi was the service manager that I dealt with. She was polite and on top of things. All with a smile on her face. Very pleasant to work More

by meho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

Gosch Ford Temecula responded

Thank you for your business. We look forward to serving you again in the future! Jason Noble, General Manager

February 15, 2019

Service folks always perfect. Kenn Olsen always does a great job. He is a great service writer, always does what he says he will do. You can't ask for more than that. Whenever I go More

by jw2241
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Cadena
Apr 29, 2019 -

Gosch Ford Temecula responded

Greatly appreciate the kind words! Jason Noble, General Manager

February 15, 2019

Pleasant and easy Been coming to Rancho / Gosch Ford for over 20 years. Jim & Rachelle are the best in service dept. Mrs. Summer in Sales is always smiling and knows More

by WilliamBarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Holiday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim service MGR
Apr 26, 2019 -

Gosch Ford Temecula responded

Thank you for your business. We look forward to serving you again in the future! Jason Noble, General Manager

February 15, 2019

Service (Ken Olson) I have been getting my Ford Fusion serviced here for 5 years now. Ken Olson is a great service advisor. I would like to say thank you and I appreciat More

by Lance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Gosch Ford Temecula responded

Glad you were able to experience The Easy Way at Gosch Ford Temecula! Jason Noble, General Manager

February 15, 2019

Always a great experience with Kenn! I have been taking my Explorer for regular service to Kenn since I bought it over two years ago. He is always so helpful, kind and easy to work with. More

by ExplorerFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Gosch Ford Temecula responded

We value your business and look forward to serving you again in the future. Jason Noble, General Manager

February 15, 2019

Service advisor I have been coming to this Ford for several years and have always dealt with Rachelle Long as my service advisor. She is awesome! Always communicat More

by Snwman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Gosch Ford Temecula responded

Love hearing feedback like this! Jason Noble, General Manager

February 15, 2019

Samantha Masuguchi is amazing! Every time I service my vehicle at Gosch Ford in Temecula, Samantha Masuguchi greets me with a smile and she's ready to work! I can always rely on her More

by A loyal customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Gosch Ford Temecula responded

Greatly appreciate the kind words! Jason Noble, General Manager

February 15, 2019

Good Experience with Kenn Always great results with Kenn on all of our Ford service and maintenance procedures. Kenn goes out of his way to make sure everything is done corre More

by Thunderbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

Gosch Ford Temecula responded

Thank you for your business. We look forward to serving you again in the future! Jason Noble, General Manager

February 15, 2019

Nicest Staff Rachelle is by far one of the best of the business! I can always count on her to make sure I get in and out of here quickly with whatever work is bein More

by Spolka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Gosch Ford Temecula responded

Thank you for taking the time to leave a 5-star rating! Jason Noble, General Manager

February 15, 2019

Godchild Ford This is an amazing dealer and Ken Olsena overwhelming. Representiative of this establishment.we have worked with Ken for ten years and he has never le More

by Neowizzard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Gosch Ford Temecula responded

Appreciate the feedback! Jason Noble, General Manager

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