Gosch Ford Temecula - Service Center

Parts Elizabeth Cassidy waited on me in the parts department. Very friendly and great customer service. I always have a great time when I visit the parts d Elizabeth Cassidy waited on me in the parts department. Very friendly and great customer service. I always have a great time when I visit the parts department here. Pablo is very helpful and always takes care of me. More

I see Rachelle twice a year for "The Works" and car wash. Always professional, knowledgeable and friendly. Great customer service, couldn't ask for anything more. Rachelle is fabulous to deal with and alway Always professional, knowledgeable and friendly. Great customer service, couldn't ask for anything more. Rachelle is fabulous to deal with and always has the transaction completed perfectly. I give it a 5 star rating. More

Kenn Olsen Had my six month date with Kenn this morning. As always, he heard my concerns and facilitated a rapid conclusion of my service needs. Thank you Ke Had my six month date with Kenn this morning. As always, he heard my concerns and facilitated a rapid conclusion of my service needs. Thank you Kenn! More

Kenn was great! Unfortunately my Ford expedition had extensive issues and needed major repairs. Kenn was there communicating with me every step of the way. He provide Unfortunately my Ford expedition had extensive issues and needed major repairs. Kenn was there communicating with me every step of the way. He provided excellent customer service! The manager Grant Bell really came through as well and made sure I was taken care of! More

Rachel Long Came into the service department due to a dead battery. Rachel Long assisted me. She’s really great 👍 I was in and out new battery. The staff here ar Came into the service department due to a dead battery. Rachel Long assisted me. She’s really great 👍 I was in and out new battery. The staff here are friendly and helpful. Even got a danish and coffee while I waited. I met the GM Jason while waiting. He made sure everything was going smoothly. Impressive- More

Amazing I went into the parts department and Erica greeted me right away, she was super friendly and took excellent care of me, very happy with my overall ex I went into the parts department and Erica greeted me right away, she was super friendly and took excellent care of me, very happy with my overall experience More

Service department Nick A. Is my service adviser and he is the best hands down! He always walks me through all my service answers and makes sure everything on my 17 Ford Nick A. Is my service adviser and he is the best hands down! He always walks me through all my service answers and makes sure everything on my 17 Ford F-150 sport is on track and too notch. Nick always makes it easy to get in and out and keep my truck in top shape. Erica in parts is awesome making sure the check out experience is fast and to the point! Thanks to everyone at gosch ford for making every experience here great! More

Awesome service!! Brought my Focus in for an oil change. Nick made the process painless ! Got a car wash too!! Thank you Nick for the great service!!! Brought my Focus in for an oil change. Nick made the process painless ! Got a car wash too!! Thank you Nick for the great service!!! More

Always appreciated All I can say is that I appreciate every time I bring my vehicle in for service. Samantha is an outstanding service writer anytime I have an issue wi All I can say is that I appreciate every time I bring my vehicle in for service. Samantha is an outstanding service writer anytime I have an issue with my vehicle she is quick to come up with a solution she is always willing to help me get it done in a timely fashion, since it is a company vehicle and I have a little time to get it serviced. She is very knowledgeable, kind, friendly, and I will continue to come here because of this great service she provides. To me customer service is number one, and Samantha provides that without question. More

Best service in the business Rachelle Long is the best service department employee ever! Her customer service skills could be used for training videos. She is knowledgeable and Rachelle Long is the best service department employee ever! Her customer service skills could be used for training videos. She is knowledgeable and is interested in her customers. 5 stars for her too. More