Gosch Ford Temecula - Service Center

unequaled The people at Gosch Ford understand what polite is ... it's amazing. They do good work and treat you with a genuine sense of decency, that is hard to The people at Gosch Ford understand what polite is ... it's amazing. They do good work and treat you with a genuine sense of decency, that is hard to find these days, i actually look forward to "going to the shop", how often can you say that?! Kenn Olson ... i don't know what to say, not just a good service rep but just plain good person .. great guy! I live close enough to another Ford dealer that i could walk there but i prefer to go to Gosch Ford in Temecula. More

Always deliver more than promised I've dealt with Rachelle Long for many years as she has taken care of 3 Ford Escapes for me. She has always delivered exceptional service. In sales, I've dealt with Rachelle Long for many years as she has taken care of 3 Ford Escapes for me. She has always delivered exceptional service. In sales, the motto is deliver more than you promise...well, Rachelle promises a high level of service and she always exceeds it. Bottom line - I won't even consider buying another make of vehicle because I don't want anyone else taking care of my vehicles. She is that good. More

Excellent Service Rachelle is very polite and she communicates in a timely manner. She always smile and gives an impressionable character for this location. The loung Rachelle is very polite and she communicates in a timely manner. She always smile and gives an impressionable character for this location. The lounge needs improvement with their pop corn and lately the coffee machine is always broken. More

Professionalism and Trustworthy are important to me Samantha Masuguchi is committed to getting the service you need, Samantha treats your truck problems like they are her problems,Thank You, Erica Cade Samantha Masuguchi is committed to getting the service you need, Samantha treats your truck problems like they are her problems,Thank You, Erica Cadena from parts Thank You for returning my credit card that I left at the cashier counter I do appreciate that alot Gosch is a place you feel good about doing business with. More

Gosh! Gosch was outstanding. Kenn Olsen, the service advisor is the best. He got me in at my appointment time and predicated it would take one hour. I waited in the customer area Kenn Olsen, the service advisor is the best. He got me in at my appointment time and predicated it would take one hour. I waited in the customer area and one hour later Kenn came to get me. The service work was done on my Lincoln MKC. It was covered under warranty so my out of pocket cost was zero and I drove off as a happy customer. This is the kind of service you hope for, but don't often experience in automobile dealerships and repair shops. Frank Edsall, Temecula More

Great customer service Kenn provided great customer service. He was very friendly, attentive, thorough and fair. He kept me informed, answered my questions and returned my Kenn provided great customer service. He was very friendly, attentive, thorough and fair. He kept me informed, answered my questions and returned my calls in a very timely manner. More

Courteous, Confident, and Efficient personnel I am very impressed with Service Sales Consultant Rachelle Long. She is always well informed and has the ability to put a customer at ease with her v I am very impressed with Service Sales Consultant Rachelle Long. She is always well informed and has the ability to put a customer at ease with her vast knowledge. She is not high pressured, however; she does make routine service recommendations. I will definitely return to Gosch Ford in Temecula. More

Excellent & friendly service I've been servicing my truck here for years and Samantha Masuguchi is my go-to girl. She's always incredibly helpful and sweet. She is always thorou I've been servicing my truck here for years and Samantha Masuguchi is my go-to girl. She's always incredibly helpful and sweet. She is always thorough and knows what I need before I do. I feel like I take better care of my truck thanks to her. I'm fortunate to have her as my service provider and I would recommend her to anyone that needs service on their Ford in Temecula. Thanks Sam for always being so helpful! More

F-150 Service ( oil service, Sync reset, driver seat check) As usual, great service and great customer service due to the outstanding dedicated Staff whom ensure to answer any questions. Especially to our Servi As usual, great service and great customer service due to the outstanding dedicated Staff whom ensure to answer any questions. Especially to our Service Representative, “Rachel Long”. More

Sue Sheldrup appreciates this dealership We bought our 2012 Ford Fusion in July of 2011 from Connie. She has been so pleasant and helpful through the years that I will go back to her when we We bought our 2012 Ford Fusion in July of 2011 from Connie. She has been so pleasant and helpful through the years that I will go back to her when we need a new car. More than that though our service person Kenn Olson has been extra kind and helpful through the years. Recently my car's stearing went out luckily when just backing out of my garage. I called Ken as my husband was not home. He told me to call Triple A to have it towed the 15 miles to the dealership. When I called to see if it got there Ken told me that he looked it up on the recall list and found a recall on my car. As a result our car got a rack and pinion replaced for free when it would have cost us about 2000.00! However more than that Ken has been extra nice and helpful through the airbag recall with making sure that we had the rental car that was right for us over the four months that we couldn't drive our car. I commend Gosch Ford for having these two valuable employees and thank them for doing so. More