2,715 Reviews of Gosch Ford Temecula - Service Center
Great Service Took my car in for service today and Gerardo was so friendly and nice. The waiting area with desks allowed me to do some work. However, I didn't get m Took my car in for service today and Gerardo was so friendly and nice. The waiting area with desks allowed me to do some work. However, I didn't get much work done as the service was completed so quickly. More
service is the best in town Rachelle Long is the most professional Service Sales Consultant and they get you in for service within 2 days. they take care of it all simply the be Rachelle Long is the most professional Service Sales Consultant and they get you in for service within 2 days. they take care of it all simply the best! More
Customer oriented, honest and thorough Customer-oriented, honest and thorough are the best words I can use to describe the service provided to our vehicles at Gosch Ford. Kenn Olson, our se Customer-oriented, honest and thorough are the best words I can use to describe the service provided to our vehicles at Gosch Ford. Kenn Olson, our service advisor is a specially service oriented. He meets his deadlines, honors his commitments, and makes sure that when you drive off the lot, your car is in excellent condition. I highly recommend Kenn and this dealership More
Kenn Olson is the Man! Had an issue with my 17 Focus RS witht airbag light coming on several times. Although the first time I showed up the airbag light decided not come on Had an issue with my 17 Focus RS witht airbag light coming on several times. Although the first time I showed up the airbag light decided not come on (like always) Kenn told me to come back without an appointment to scan the error code. Later on that day, the light came back on, gave Kenn a call and he had me come in. Kenn was great throught the whole process, ordering the required sensor and putting me in a rental for the day. The RS was done the next day earlier than expected. Kenn Olson really took care of me and this is why I will always service my Ford at Gosch Temecula. Thanks again Kenn! More
I would only recommend this service center for Rachel Rachel has been our service provider since I can remember, for myself and my husband. I am always confident that my issues will be fixed, quickly and Rachel has been our service provider since I can remember, for myself and my husband. I am always confident that my issues will be fixed, quickly and as affordably as possible. Rachel has always gone the extra mile for us and even adds the personal touch of asking about our kids. She really is the best! When Gosch bought Rancho Ford the service dept went a little downhill. Twice I had to utilize the service center when Rachel was out and both experiences were awful. I have learned that if Rachel is out, I just wait for her return. She is THE BEST!!! When rating the questions below, they are of the dept a a whole. Not about Rachel. She is 5 stars all the way. More
Best service I have ever received! Rachelle Long went over and above of what was expected. I would definitely recommend Gosch Ford for any services or needs. With their huge helping han Rachelle Long went over and above of what was expected. I would definitely recommend Gosch Ford for any services or needs. With their huge helping hand, they were able to meet my expectations and more! Thank you guys so much for all the help! More
Superior customer service Kenn Olson has to be one of the best service advisors I have ever worked with. He’s very conscientious, honest, and customer oriented. his attention Kenn Olson has to be one of the best service advisors I have ever worked with. He’s very conscientious, honest, and customer oriented. his attention to detail and proactive style makes the customer experience and coming back a pleasure. More
Best Customer Service I would highly recommend Samantha at Gosch Temecula. She always returns my calls within the hour to answer any questions I have and she’s completely h I would highly recommend Samantha at Gosch Temecula. She always returns my calls within the hour to answer any questions I have and she’s completely honest with all work that has been done or is needed. Thank you Sam for always giving me the best customer service and taking such great care of my Ford Focus. More
Pablo Pastrana and Kyle Caballero Fantastic experience with both of these Gentlemen. They put their clients first. They also spent a lot of Rome with me and swerved all my questions. Fantastic experience with both of these Gentlemen. They put their clients first. They also spent a lot of Rome with me and swerved all my questions. Thank you. Aric V More
Always Great Service From All The Employees!! Ken Olson my service advisor always goes above and behind to give me great service. Ken always tries his best to get my truck in for service ASAP!!!! Ken Olson my service advisor always goes above and behind to give me great service. Ken always tries his best to get my truck in for service ASAP!!!! Ken is also so friendly and knows his job Very Well!!! Pablo Pastrana is also so friendly and gives me great customer service. Pablo is always willing to help you out finding stuff I need for my truck. Keep Up The Great Job You Guys Are Doing!!! My husband and I will be keeping this ford dealer to go to, because of the great service we get!!!! More