2,715 Reviews of Gosch Ford Temecula - Service Center
Service delivered as promised at reasonable price. Needed plugs replaced on a 2006 Ford F-150. Shopped around. Spoke with Cameron at Gosch Ford. Dropped off the vehicle, got a shuttle ride to my nea Needed plugs replaced on a 2006 Ford F-150. Shopped around. Spoke with Cameron at Gosch Ford. Dropped off the vehicle, got a shuttle ride to my nearby office. Cameron kept me updated on progress then contacted me when done. Got a shuttle ride back to the dealership. Cost was as quoted. No upsell for additional services. I'm not usually one to take my vehicles to a dealer but this was a good experience. More
Left the old part under the hood and didn't finish the job Got a vapor regulator changed out. The old part was left on the radiator and the new part wasn't even bolted down all the way. It's ok though, I dis Got a vapor regulator changed out. The old part was left on the radiator and the new part wasn't even bolted down all the way. It's ok though, I disposed of the old part and finished installing the new part that the mechanics at the dealership we're paid good money to install. I've always taken my truck in to Ford dealerships... For the second time GOScH auto in Temecula has failed me. The previous time they decided to run my credit report despite being told not to. Shoddy work and un trustworthy. It's amazing they have more than 1*. Wish I could rate it a zero. More
Great customer service After 15yrs of service with ford, Kenn Olsen has by far been the best service advisor hands down. Kenn is always on top of his game making sure that h After 15yrs of service with ford, Kenn Olsen has by far been the best service advisor hands down. Kenn is always on top of his game making sure that his customers are taking care of and happy. Thank you again Kenn your hard work and dedication shows. More
KENN OLSON VERY HELPFUL I called Kenn to tell him that I had lost my Owner's Manual for my car, and to ask if he could tell me where I could get a replacement. He said that I called Kenn to tell him that I had lost my Owner's Manual for my car, and to ask if he could tell me where I could get a replacement. He said that he would be able to provide one for me. When I asked how much it would cost......he said there would be no charge and that he would have it available for me the next day! Now that's service! For many years, my husband had taken our cars to Kenn for service.. He passed away in November, and now that I will be having to do this, I'm very grateful to have Kenn to go to. All this car maintenance "stuff" is new to me! More
Another Good Visit Gotta say, paying my service bill is never at the top of my fun list, BUT, I met Erica today at the Gosch Ford and she had such a great personality, i Gotta say, paying my service bill is never at the top of my fun list, BUT, I met Erica today at the Gosch Ford and she had such a great personality, it just stated my day right! She did her job professionally, but she also took time for a small conversation and, well, she was fun to talk to! Gerardo was the service writer for me today and he was ready when I came in, answering all of my questions and keeping me informed. Again, very professional. I’ve taken my F-150 to this dealer for service since it was new. I trust them and the work has always been top notch. More
Great customer service Kenn Olson helped me with my car, and he was so helpful and went above and beyond to make sure everything got taken care of. I had a time restraint, a Kenn Olson helped me with my car, and he was so helpful and went above and beyond to make sure everything got taken care of. I had a time restraint, and he made sure I was out of there before I said I needed to be. There was also a technical issue that he handled very well and quickly. He was nice, professional, and overly helpful. More
Kenn in Service I do all of my service through Kenn at Gosch Ford. I never have a problem scheduling with him and he is always up front and honest with me about what I do all of my service through Kenn at Gosch Ford. I never have a problem scheduling with him and he is always up front and honest with me about what my car needs. It's always a quick process to get my car checked in and he is super thorough with calling me with updates. I would definitely recommend Kenn to take care of all of your Ford service needs! More
Thanks Ken for making sure to find the issue with my truck Thank you all again for your help and following up timely! The second visit definitely helped! The service department worked well to fix my issue Thank you all again for your help and following up timely! The second visit definitely helped! The service department worked well to fix my issue More
Mrs.Heredia Everyone here are really nice and welcoming. I always have my service done here they’re very fast, get back to you right away if you need anything. Everyone here are really nice and welcoming. I always have my service done here they’re very fast, get back to you right away if you need anything. More
Service Dept. Awesome From start to finish Samantha and the technicians are great in every aspect. Busy place but the service is worth the wait. Thank you Samantha! From start to finish Samantha and the technicians are great in every aspect. Busy place but the service is worth the wait. Thank you Samantha! More