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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.6
774 Reviews

774 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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September 05, 2024

Very pleased with the staff and the beautiful new show room. Staff is all very personable and knowledgeable. More

by JOYK444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you, Joy, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Roy Reger Service Manager 414-327-6000

August 31, 2024

Friendly environment. All questions are answered. They teach you how to use your vehicle. Top notch service. More

by JAYAJOHNSON36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Loth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicolas
Sep 02, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you, Jaya, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Roy Reger Service Manager 414-327-6000

August 31, 2024

Boucher is in my opinion the best dealership around - fantastic service- great customer service and support- they exceed all of our expectations! More

by BROOK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kifah Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Bomberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Kallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Reger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Roy Reger Service Manager 414-327-6000

August 30, 2024

I bought my truck at Gordie Boucher Ford in West Bend. I purchased a service ageeement and was told i can use it any of the dealerships. The Lincoln dealership in West Allis is closer to me so I went ther More

by Davidkozlowski34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Kallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Torres
Aug 30, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hello, David! Thanks for sharing about your excellent experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

August 30, 2024

From picking up the car at my house to returning, the whole experience was seamless. Having the loaner be the same model I normally drive was nice too. More

by nancy3935
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you, Nancy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

August 29, 2024

Dawn is absolutely fabulous. I also have worked with Brian and he is a great guy. My first experience with Roberto and he was very helpful More

by jbug.1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience with Dawn and Roberto here at Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

August 29, 2024

The salesperson was great. The financing person told me that scratches on the rims of the car would be fixed as a part of the extended warranty I purchased. Later when the car More

by Trenab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Rakoczy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe England
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Katrichis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Gordie Boucher Lincoln of West Allis responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Roy Reger Service Manager 414-327-6000

August 28, 2024

This was my first experience coming in to have my new car serviced. I arrived on time, was greeted promptly and courteously, the waiting area was well stocked, clean and comfortable. The staff that walked t More

by DEBIRYBICKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Kallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you for choosing Gordie Boucher Lincoln of West Allis! Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Roy Reger Service Manager 414-327-6000

August 25, 2024

Fantastic service and expertise - made it very simple and easy for me living almost an hour away. More

by annee7773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Roy Reger Service Manager 414-327-6000

August 24, 2024

Everything went beautifully. Everyone is so kind and welcoming. What a gorgeous showroom! I love it here! More

by MARIANCROWELL
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Kallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your kind words, Marian, and for taking the time to leave us this wonderful feedback! Roy Reger Service Manager 414-327-6000

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