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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.6
774 Reviews

774 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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October 03, 2024

The work was completed as quickly as possible and to my satisfaction. I was kept appraised of progress. More

by Jspurlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Kallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Reger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Roy Reger Service Manager 414-327-6000

October 01, 2024

Compared to my dealership in Little Rock your dealership is fantastic. I can’t even begin to describe the differences, it’s like night and day. Thank you! More

by roycelewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you for choosing Gordie Boucher Lincoln of West Allis. Your feedback and rating mean a lot to us. We're glad Royce was able to help, and we hope to see you again! Roy Reger Service Manager 414-327-6000

September 30, 2024

Easy to do business with, excellent dealer for sales and service any and any auto needs More

by tgarbo1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Kallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Reger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Gordie Boucher Lincoln of West Allis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roy Reger Service Manager 414-327-6000

September 29, 2024

My family has been leasing new Lincoln’s for the last 20 some odd years. Very pleased with the experience. Greg Miller has been a pleasure to work with over the years. Thank you. More

by NATE32N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Gordie Boucher Lincoln of West Allis responded

Nate, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Greg met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

September 22, 2024

Had an appointment for an oil change at 0800 and also needed a tire patch. Took nearly two hours before I was able to leave. When I went to go check on the status, I noticed my vehicle parked in front. W More

by VICTOR_POLLAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Gordie Boucher Lincoln of West Allis responded

Victor, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

September 18, 2024

Dawn Kelly was wonderful to work with. She was professional, competent and personable. I would highly recommend Boucher Lincoln to anyone. More

by CMWILKENS87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your thoughts on working with Dawn and our team. We're glad to hear we delivered such a great experience! Roy Reger Service Manager 414-327-6000

September 17, 2024

We are still waiting on one mudflap and then we would be happy to give our overall rating. Car had minor scratches would have liked to have buffed out prior to the expensive diamond glaze. We purchased the More

by MICHAELALIOTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Loth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Michael, feel free to contact us at your convenience. Roy Reger Service Manager 414-327-6000

September 17, 2024

The staff at Gordie Boucher Lincoln Mercury are friendly, knowledgeable and very professional. I will continue purchasing my vehicles there. Thank you for your amazing service. More

by marisolpatena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Matuszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Kallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Gordie Boucher Lincoln of West Allis responded

Marisol, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else. Roy Reger Service Manager 414-327-6000

September 16, 2024

Explained everything very well with very good customer service and a beautiful new showroom and shop! More

by DeeDee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Gordie Boucher Lincoln of West Allis responded

DeeDee, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as a valued customer for many years to come! Roy Reger Service Manager 414-327-6000

September 13, 2024

Everyone at Gordie Boucher is very friend and professional. I love the people and the service. More

by LORAFALKNER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Selin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Hollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Matuszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you, Lora, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Roy Reger Service Manager 414-327-6000