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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.7
847 Reviews
Call Service Center (414) 240-3748

847 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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August 15, 2024

Was a great service experience. Definitely would go back again for service. Went above and beyond. More

by artrip_w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Kallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else. Roy Reger Service Manager 414-327-6000

August 14, 2024

Dawn is always polite and professional. She takes the time to listen and keeps me informed of the progress. The repairs were completed and satisfied with the results. More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Gordie Boucher Lincoln of West Allis responded

We are very happy to hear that Dawn provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roy Reger Service Manager 414-327-6000

August 10, 2024

Had my Corsair in 3 times to fix a tire I think you should train your tire guys what to look for not just fix a flat. Your website still stinks More

by GENE.REYNOLDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Roy Reger Service Manager 414-327-6000

August 08, 2024

This is the only dealership service center that I do not feel like I'm being taken for a ride every time I walk in the door. Everyone that helps me is knowledgeable and courteous, and they never try to upse More

by the1stbeef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Roy Reger Service Manager 414-327-6000

August 01, 2024

Great people and good customer service. Thanks for your help on my car! Thank you More

by Trevorhuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Kallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Reger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you, Trevor! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

July 31, 2024

Dawn kept me informed about my car, It was under warranty to. Also I got picked up in a most beautiful car I had ever seen. More

by christinetowler007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Kallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you, Christine! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

July 06, 2024

Very professional and well organized Very informative and precise the in and out time was better than estimated More

by patoneintl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

July 04, 2024

Outstanding Performance customer service did a terrific job fixing my car. Little expensive but worth it. More

by MARKREEVES110466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sky. Auto body department
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Jul 05, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your very kind review, Mark. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

July 01, 2024

Went in for Lincoln Priority Service - oil change, inspection, tire rotation, and car wash. I chose to wait at the dealership. Awesome customer service and communication. A really nice, comfortable wa More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your very kind review, Aaron. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

July 01, 2024

Service advisor Dawn Kelly was extremely proficient and courteous. Explained what was done and items that may need attention. Happy to work with her. More

by 1FLYHIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2024 -

Gordie Boucher Lincoln of West Allis responded

It's great to hear that Dawn was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis! Roy Reger Service Manager 414-327-6000

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