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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.7
847 Reviews

847 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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August 20, 2024

I’ve always been treated in a professional and polite manner. From the sales people to the maintenance people, they have brought much credit up upon themselves and the dealership. More

by JKLOPP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Loth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

August 19, 2024

All of my recent work was completed on time along with a car wash. I continue to bring my work to Boucher More

by Jspurlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Kallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Reger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Roy Reger Service Manager 414-327-6000

August 19, 2024

Alwaya haf a good experienc with Boucher. This time was no different. I was treazed well More

by JPDIRECTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Gordie Boucher Lincoln of West Allis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roy Reger Service Manager 414-327-6000

August 19, 2024

Not the greatest customer service. High are high and things should have been caught when I was in for an oil change. Got charged $200 for going back over what was done 2 weeks prior. T More

by Winkiejake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dawn Kelly
2.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Hernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Reger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Gordie Boucher Lincoln of West Allis responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Roy Reger Service Manager 414-327-6000

August 17, 2024

I am always acknowledged by everyone working there, making sure my needs are met. Thanks! More

by KOSMUDLITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kifah Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Kallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

August 16, 2024

They made my appointment asap. . They handle the issue with no problems thanks team…. Your the best More

by ANDERSONJAYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Kallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you, Jay, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Roy Reger Service Manager 414-327-6000

August 16, 2024

The service department is really helpful and friendly. I will always bring my vehicle to this dealership. More

by MARTAEHOPKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Reger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Gordie Boucher Lincoln of West Allis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as a valued customer for many years to come! Roy Reger Service Manager 414-327-6000

August 16, 2024

Dawn was very friendly and helpful. My car was ready when she said it would be. More

by LJNOLAN28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dawn met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

August 16, 2024

The people are pleasant, efficient and accomodating. . Everything was quick and easy and Gus Hollow the most knowledgeable. More

by Nancy Tomaszewski
Recommend Dealer
Yes
Employees Worked With
Gus Hollow
Aug 16, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your feedback with us, Nancy. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Roy Reger Service Manager 414-327-6000

August 16, 2024

Was met with attitude by the manager of the collision center. I was trying to address my concerns of damage that they caused, and they met with me with hostility. More

by kellerrdylan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t have her name
Aug 20, 2024 -

Gordie Boucher Lincoln of West Allis responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Roy Reger Service Manager 414-327-6000

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