Gordie Boucher Lincoln of West Allis - Service Center

Dawn Kelly and the Service Department crew are extremely dedicated, hard-working, and meticulous when servicing my vehicle. They all deserve five stars. dedicated, hard-working, and meticulous when servicing my vehicle. They all deserve five stars. More

30 days in the shop. $7500 bill. Problem not fixed. I believe it was a staffing issue but the blame was placed on the insurance company. I felt like I got the run around $7500 bill. Problem not fixed. I believe it was a staffing issue but the blame was placed on the insurance company. I felt like I got the run around and was charged for things that didn’t solve the original problem. More

We are happy with all aspects of the dealership We are very happy that they come to the house and pick up the car and leave us a loaner very happy that they come to the house and pick up the car and leave us a loaner More

Roberto was very professional and super responsive, very much appreciated in this world where customer service is pretty much non existent!!! much appreciated in this world where customer service is pretty much non existent!!! More

From the moment I walked in the staff was welcoming, professional, and truly went above and beyond to help me. They didn’t hesitate to assist with the work I needed and treated me like a valued custo professional, and truly went above and beyond to help me. They didn’t hesitate to assist with the work I needed and treated me like a valued customer, regardless of where I bought the car. The process was smooth, communication was clear, and the service was completed efficiently and with care. It’s rare to find a dealership that genuinely prioritizes customer service the way this team does. I’ll definitely be returning for future maintenance. Dawn is truly the best. She was very commutative throughout the entire process while my car was being worked on. Made sure I was happy with the results and overall made this experience wonderful. She really cares about her clients and it shows. More

They handled and did repairs with time and money well spent they also were very helpful in making whole situation easy. spent they also were very helpful in making whole situation easy. More

Dawn was good at greeting me and getting me to see the guy that got my loaner vehicle. She called me when my service was complete. Dawn got my keys to me with no waiting when I came to pickup my vehicle. guy that got my loaner vehicle. She called me when my service was complete. Dawn got my keys to me with no waiting when I came to pickup my vehicle. More

The Boucher service team took great care of me. Got my car into service in a timely manner and resolved my issue very quickly. They were very professional and polite. Would highly recommend them. Got my car into service in a timely manner and resolved my issue very quickly. They were very professional and polite. Would highly recommend them. More

Very nice, make sure to schedule an appointment for when I could get a rental vehicle I could get a rental vehicle More

Everything was fine. Everything was fine everyone was on schedule and kept me informed on my vehicle. Thank you. Keep up the good work. Been leasing Lincoln's probably th Everything was fine everyone was on schedule and kept me informed on my vehicle. Thank you. Keep up the good work. Been leasing Lincoln's probably the last 20 some out years. More