Back

Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,079 Reviews

1,079 Reviews of Gordie Boucher Ford of Kenosha - Service Center

Sort by
October 05, 2024

Great service. Was able to find the root cause of a difficult so the problem could be fixed the right way. Spent the time needed to do it right. More

by pauldebproxy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Gordie Boucher Ford of Kenosha responded

We are very happy to hear Michael provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Belal Barakat Service Manager 262-697-0700

October 05, 2024

Boucher Ford makes the car buying process so easy and painless. They answered all of my questions without hesitation. They have a lifelong customer in me now. More

by David.oliverjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vaughn Eviston-Jahnke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Haak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Alcazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucy Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Gordie Boucher Ford of Kenosha responded

David, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

September 30, 2024

Everyone at Gordie Boucher has always been very nice and helpful everytime I go in for service. I just used their courtesy drop off service for the first time. I love that they bring your car back to your h More

by stennyson1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Trimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hadi Abulughod
Sep 30, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Belal Barakat Service Manager 262-697-0700

September 26, 2024

Everyone was always so friendly and willing to help me. I think they did a great job servicing my car. More

by MELEQUITY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hadi Abulughod
Sep 27, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

September 26, 2024

Have used them for the last 17 years, great sales and service experience every single time. More

by Anastos3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Belal Barakat Service Manager 262-697-0700

September 21, 2024

I was very disappointed in your dealership when we brought our escape in for air conditioning service. It’s hard for me to believe that you’re not stocking AC parts in the summer so that customers ca More

by TINGROUILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Gordie Boucher Ford of Kenosha responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Belal Barakat Service Manager 262-697-0700

Oct 19, 2024 -

Gordie Boucher Ford of Kenosha responded

Good Afternoon Thank you for giving us the opportunity to be able to correct these issues and continuing your relationship with us @ Gordie Boucher Ford of Kenosha, We look forward to working with you in the future! Sal Pappalardo General Manager 262-697-0700

September 02, 2024

Great People and service there- was 1st time there and was great experience - Thank You More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, Ken, and for taking the time to leave us this wonderful feedback! Belal Barakat Service Manager 262-697-0700

September 01, 2024

Karen was Very professional And efficient. She was able to get my car in and out And all issues will resolved. She's very professional And caring. I would strongly recommend her. More

by Bonetime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Karen and our team, and we look forward to working with you again. Belal Barakat Service Manager 262-697-0700

August 23, 2024

After dealing with Boucher Ford for the last 17 yrs. They stepped up and helped me with my concerns and they are the best and will continue to ride with them every mile More

by allenr65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Gordie Boucher Ford of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Belal Barakat Service Manager 262-697-0700

August 22, 2024

Came in for The Works and out of the dealership in under an hour. Very good. More

by sjoerdsma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700