Gordie Boucher Ford Lincoln of West Bend - Service Center

Everyone was excellent & treated us very well. Dawson was a wonderful sales person. Kim in the service department was also excellent, she kept me well informed as to what was going on at all times. Dawson was a wonderful sales person. Kim in the service department was also excellent, she kept me well informed as to what was going on at all times. More

Ty was wonderful, he and the staff helped with our warranty and recalls I had on my car. Ty kept me up to date on how my car was coming along. Ty made me feel comfortable. Thank you Ty!! warranty and recalls I had on my car. Ty kept me up to date on how my car was coming along. Ty made me feel comfortable. Thank you Ty!! More

I was from out of state with an electrical pro lem your service team had no problem getting me in and taking care of it without and appointment kudos to Tyler Howey and your service e team i have never had service team had no problem getting me in and taking care of it without and appointment kudos to Tyler Howey and your service e team i have never had such service anywhere..so a big heart felt thank you to the Goerdie Boucher team...thank you Kevin sweet from ionia michigan More

Had running boards installed. Got the undercoating done. Undercoating was poorly applied. Got undercoating all over the chrome running boards I had just installed and also got ove Got the undercoating done. Undercoating was poorly applied. Got undercoating all over the chrome running boards I had just installed and also got overspray of undercoating all over my paint on the box of the truck. Normally a professional would've taped and covered everything before applying the coating. Clearly the person that did it is an absolute idiot. I want new running boards from ford for free and a full refund of the labor installment of the running boards and undercoating cost refunded. More

Very professional but also very expensive. It would be appreciated if the mechanics would not upsell customers It would be appreciated if the mechanics would not upsell customers More

It was a great experience. Everyone was very pleasant and helpful. Everyone made the experience very easy and seamless. Everyone was very pleasant and helpful. Everyone made the experience very easy and seamless. More

Just glad my truck got done before the holiday Thank God for the ford points for the ford points More

My service rep was fantastic to work with and communicated well with the status of repairs communicated well with the status of repairs More

Kim and Service was awesome! Made sure to listen well when I was explaining the issues I had and insured that what I wanted fixed was taken care of. She also made sure my service Made sure to listen well when I was explaining the issues I had and insured that what I wanted fixed was taken care of. She also made sure my service hours were looked at and helped with a coupon that I forgot. The tax in the shop fix the car perfectly and I drove away happy. More

They were in constant communication with me throughout my vehicles repairs. Easy dropping off vehicle as well as picking it up. vehicles repairs. Easy dropping off vehicle as well as picking it up. More