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Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,407 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,407 reviews
June 10, 2025
I arrived early and was greeted with quick response and service. Less than an hour later, and with my Ford rewards fulfilling my bill, I was on my way. service. Less than an hour later, and with my Ford rewards fulfilling my bill, I was on my way. More
by diamond416
Verified Customer
June 09, 2025
It was a good experience. Everyone was very nice and helpful, which is not always the case these days. Dawson was especially helpful! He did a great job explaining the car Everyone was very nice and helpful, which is not always the case these days. Dawson was especially helpful! He did a great job explaining the car features and settings!! I would definitely lease / purchase my next vehicle from him. More
by Bonnie
June 09, 2025
I had originally given a 1 star rating based on poor customer service and the issue with my vehicle was not supported well. Gordie Boucher did fix everything and worked with me on getting it resolved. I customer service and the issue with my vehicle was not supported well. Gordie Boucher did fix everything and worked with me on getting it resolved. I would have given this a 5 star rating since everything is good now but I was the one that still had to call 2 or 3 times to follow up on the situation. I appreciate everything they did getting my vehicle taken care of and hope to have good experiences going forward with them as they are a very capable buisness. More
by Jordan86
June 09, 2025
They were right on time. Theyvwere very pleasant. I got to watch the Brewers while I waited. Theyvwere very pleasant. I got to watch the Brewers while I waited. More
by scottstern
June 09, 2025
Everything went great. Very organized, helpful and friendly. Everything went great. Very organized, helpful and friendly. Explained everything thing Very well. Done efficie Very organized, helpful and friendly. Everything went great. Very organized, helpful and friendly. Explained everything thing Very well. Done efficiently and quickly More
by DPSCHERR1
June 09, 2025
We were happy with our experience. Dawson was very helpful. All the people were friendly and the whole process was quick and easy. Dawson was very helpful. All the people were friendly and the whole process was quick and easy. More
by Holly
June 08, 2025
Great overall experience! car was in for a check engine light and they had the car back same day. Kim was a pleasure to work with! car was in for a check engine light and they had the car back same day. Kim was a pleasure to work with! More
by formula381
Employees Worked With
June 07, 2025
John was great to work with and overall service time was kept within about hour which I appreciate kept within about hour which I appreciate More
by ag.maurer88
Employees Worked With
June 06, 2025
Hes alright, needs to work on his patience with unknowledgeable patrons. If someone asks a question that might seem silly or stupid, theres no need for an eye roll. Hes good to sell cars to men, de unknowledgeable patrons. If someone asks a question that might seem silly or stupid, theres no need for an eye roll. Hes good to sell cars to men, definitely not to women. More
by KAYLABURG99
June 04, 2025
Jacob was fantastic, as he has always been. He kept me updated on the delivery of the part need to fix my car. Then when the part came in he kept me updated on the progress from.my repair. He kept me updated on the delivery of the part need to fix my car. Then when the part came in he kept me updated on the progress from.my repair. More
by JGPG1983
Employees Worked With
