
Goldstein Chrysler Jeep Dodge
Latham, NY
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477 Reviews of Goldstein Chrysler Jeep Dodge
New car purchase Traded my 2011 Town and Country for a 2014 Town and Country. Very happy with my trade, as well as my association with the Goldstein dealership and it' Traded my 2011 Town and Country for a 2014 Town and Country. Very happy with my trade, as well as my association with the Goldstein dealership and it's sales staff. More
sky slider from xxxx!!!! 2008 JEEP LIBERTY FROM xxxx!!!!!! I bought a 2008 Jeep Liberty SUV for $25k. in cash within 4 day my Sky Slider when off track so I bought it back 2008 JEEP LIBERTY FROM xxxx!!!!!! I bought a 2008 Jeep Liberty SUV for $25k. in cash within 4 day my Sky Slider when off track so I bought it back to Goldstein I called about my jeep few days later, now I am getting the running around for about 23 days and my jeep was not fix so I calls Chrysler they was giving me the run around too. I get my jeep back in 26 days mine you I just bought this jeep in 2008. I have bought this jeep back to goldstien 6 times for the same problems the Sky Slider, I took it back this time again Aug. 24, 2014 because of the motor and the cable broke on the sky slider again I was told they will not fix it and also Chrysler refuse to fix it, when I got my jeep back not being fix who ever try to pull back the sky slider left all there finger print grease all over the top on the sky slider what a mess in my jeep not cleaning off the grease. Goldstein wants me to pay them $2,000 to fix this on going problem with the sky slider since I bought this 2008 jeep liberty it has been a nightmare from xxxx. If any one else is having problems with there sky slider please write so all the 2008 jeep liberty can be RECALL on. More
Awesome New Car Purchasing Experience !!! We Recently purchased a new 2014 Jeep Cherokee Latitude from Goldstein Chrysler Jeep. We traded in our 2014 Honda CRV that just didn't fit our needs. We Recently purchased a new 2014 Jeep Cherokee Latitude from Goldstein Chrysler Jeep. We traded in our 2014 Honda CRV that just didn't fit our needs. We worked with Mike Davey, our Sales Consultant. Mike is a Fantastic Sales Representative !!!! He is very informative, extremely pleasant and humorous to work with !!! After visiting other local Dealerships, we were able to arrive at what we feel was the best Deal on the Trade-in Price and New Car Price !!! This is the Second Jeep we have Purchased from Mike Davey at Goldstein Jeep. We are Extremely Satisfied with our Buying Experience !!!! We definitely recommend purchasing a vehicle from Mike and Goldstein . No Pressure, just a Great Deal !!! Thanks Mike and Goldstein !!!! More
Great Dealership I have to tell you in all the years I have been purchasing automobiles, I have to say this was the best experience I have had. I met a salesman Tim B I have to tell you in all the years I have been purchasing automobiles, I have to say this was the best experience I have had. I met a salesman Tim Barnes, he came over an introduced himself to me and was never pushy and I really appreciated that. I would definitely buy from them again and I would recommend that you ask for Tim. Other staff from Goldstein were involved in the process and I have to say they were all great to work with More
Not a bad experience They bent over backwards to help me purchase my vehicle. Several of the staff were involved; impressive to say the least. I would definitely buy fro They bent over backwards to help me purchase my vehicle. Several of the staff were involved; impressive to say the least. I would definitely buy from them again. More
We had a very good experience at Goldstein. We got the car we wanted. Every question that we had was answered. We were there twice and they did not pressure us to buy at that time, which allowed us to t car we wanted. Every question that we had was answered. We were there twice and they did not pressure us to buy at that time, which allowed us to take our time comparing other vehicles at other dealerships. When we did come back with the information we had collected from other dealerships, Goldstein was willing to work a deal to our liking so we could move forward to make the purchase. We were happy to buy the car from them and very happy with our new Jeep. More
07 dodge Nitro ,For one the Vehicle is way over priced Cargurus even stated it was $2,780 over priced, so I offered an amount, and another dealers price on the same vehicle that was over $3,000 less than Cargurus even stated it was $2,780 over priced, so I offered an amount, and another dealers price on the same vehicle that was over $3,000 less than there price. I was told well ours is at wholesale price ( wholesale yeah more like your own sale). and that even though the other dealer had theres for $10,500 the best they could do was take $300 off, off of what your price or the other dealers price??? the stated well theres is a SLT and mine is a SXT with 10,000 less miles, and I mine has 3rd row. and has never been in an accident. Well for your own info the SLT is a better option package than the SXT, and they do not have a 3rd row option in the Nitro's so know your vehicles before you speak. so another dealer I will not recommend to deal with. expecially at wholesale price oh and the wonderful you may want to come look at it while it's still here, lol it's been posted at the same price for 66 days on cargurus really people the internet tells all no hiding nothing. More
The Goldstein dealership will sweet talk you in anyway to get the sale but when it's time for service, forget it. I bought a Wrangler back in May and waited while they inspected the vehicle for me to drive get the sale but when it's time for service, forget it. I bought a Wrangler back in May and waited while they inspected the vehicle for me to drive away with. An hour later I see the salesman finally expecting the keys to be presented. No luck. He told me they weren't able to pass the inspection because the sensors hadn't "come up" yet. I see him walk over and take my plates off then put the dealer plates back on. He tells me to drive it around for a few days and come back. I returned two days later and I'm told it will be about 20 minutes.....two and a half hours later they hand me the keys and tell me to take it for a nice ride for about a hundred miles and return to have it inspected. Sorry, I work and don't have the time to joyride and wait there for another 2 hours. I returned for a third time for another two hours and they tell me it passed inspection. When I arrived I had half tank of gas, when I left I was on empty. One week later I had to return it for a tear in the soft top and because the vehicle jumps out of gear. They call a day later and say it jumps out of gear because of the shifter boot. Sure it does. I leave the dealership only to have the check engine light glowing in my face for a day then went off. And it jumped out of gear once again. I returned it to the dealer on Thursday evening for an appointment on Friday. I hadn't heard anything from the service department so I called around 530 pm only for them to inform me they hadn't even looked at it yet. Thanks for the courtesy call. Saturday around the same time I called once again only to have them tell me the same thing. Two whole days my vehicle sat in the same spot and they couldn't even give me the courtesy of a call letting me know so I can make arrangements. Problem still unsolved. I despise this dealership as a whole and will never ever do business with them again. NEVER. I called to speak with Mr. Hands-on Goldstein only to have my call returned by the obnoxious service attendant telling Mr Goldstein does not accept calls from customers. Not on is this dealership terrible, their owner is as disconnected as his employees. More
In Feb 2011 We went to this dealship to look at buying a new Caravan since our family recently outgrew to Murano we were driving. When we got there Paul had us filling out financial paperwork before we eve new Caravan since our family recently outgrew to Murano we were driving. When we got there Paul had us filling out financial paperwork before we even looked at cars and that took him a couple of hours! Finally I got tired of waiting since we now lost daylight and it was 14 degrees outside, so I went out in the dark looking at the vans. We should have left right then but they were the only dealership with a large selection of vans! I found a van in the dark and decided to buy it, none had the dvd system in so we asked if they would install one, Paul said they couldn't install an overhead one it had to come from the factory like that so we agreed on installing them in the back of the headrest. We were promised the parts would be in, in a week so a week and a half later I called inquiring about it and Paul had no idea who I was!! BAD salesman!! When I finally got the van in to have the dvds installed after 3 days Paul called and said they cuoldn't do the headrest because of the airbags in the side panels and that they could install the overhead one like we originally wanted but it would now cost us 1000.00 out of pocket. After being realy upset that he didn't doulble check and know his cars Paul said they would take off 300.00 for the inconvience so we agreed. When I went to turn the van in to have the work done again they offered me a little car to drive while the work was being done. The car didn't fit my family so I asked for a bigger car they said thats all they had, when I stated that when we were shopping for cars before we were offered a car off the lot to drive while I left my car there, the dealership laughed in my face and said we don't let people borrow our cars even though I just bought a brand new car from them 2 weeks earlier!!! I was enraged and told them the rental didn't fit my family and they needed to find me a car equal to what I have, after listening to the group of men mock me and waiting over an hour I finally recieved a SUV, I went home in tears! I have never been treated so badly at a dealership before!! We went to go pick up our van and pay for it but the 300.00 discount wasn't on there and of course PAUL had no idea what we were talking about!!! Icing on the cake! I HATE GOLDSTEIN AND WILL NEVER SEND ANYONE TO THIS DEALER!!! We are a military family and know lots of people looking for new cars! Even though I love the Van I have a bitter-sweet feeling about and can't wait to trade it off so I can start new. Thanks again PAUL WADE for ruining my new car experience!!! More
I dealt with my salesman over the phone to purchase a new Town and Country. I showed up at the dealership at the agreed upon time to pick up my car and everything was exactly as described. The price quoted Town and Country. I showed up at the dealership at the agreed upon time to pick up my car and everything was exactly as described. The price quoted was what was charged - to the penny. The vehicle was exactly as described. I met the owner of the company and he was polite and respectful. The salesman told me that the owner was a hands on owner and if I ever had any problems with the dealership to elevate to the owner. More