Glendale Hyundai

Service was excellent I received excellent service on oil change and fixing the leaky pan. It was a nice quote and the job was done well. She was kind and friendly with lo I received excellent service on oil change and fixing the leaky pan. It was a nice quote and the job was done well. She was kind and friendly with lots of explanation of what other services are needed. I will be back soon for more repairs, at a great deal. Thank you! More

Excellent Servce by Frank de Leon! Frank is an excellent person to work with from start to finish, he makes purchasing the vehicle a painless experience. He knows how to treat a custome Frank is an excellent person to work with from start to finish, he makes purchasing the vehicle a painless experience. He knows how to treat a customer. Thanks Frank! More

Good service, 30K, big $ and Henry explain to me the process Was not aware of the cost for a 30K service so was a bit sticker shocked, Henry was nice enough to explain the process and how expensive it was due to Was not aware of the cost for a 30K service so was a bit sticker shocked, Henry was nice enough to explain the process and how expensive it was due to my car being a Hybrid. I guess you have to pay for that savings in fuel somewhere LOL! More

Taking Care of Business The service here is the best. They always take care of me and my 2011 Elantra. Thank you Glendale Hyundai Service Center. I can always count on you. The service here is the best. They always take care of me and my 2011 Elantra. Thank you Glendale Hyundai Service Center. I can always count on you. More

Stay away from the service department! This is a direct review of the service department for Hyundai of Glendale. I have not shopped here for a car, so I cannot speak for the sales team. This is a direct review of the service department for Hyundai of Glendale. I have not shopped here for a car, so I cannot speak for the sales team. So, my 2011 Hyundai Equus was having what seemed like electrical problems. My power steering was turning off, my lights were flickering, my radio was going in and out, and then my car would not start. So, I figured I needed to have it towed to the nearest dealership, which unfortunately for me was Glendale Hyundai. I dropped it off last week. They told me that they needed to run diagnostics and they would charge me a minimum of $150 for that. if I chose to have them do the work after that, then they would take off the diagnostic charge from the total cost. I said fine. A day later, Arlene called me back and told me that my alternator would need to be replaced and so would my battery. She thought that replacing those would solve all my issues. That didn't sound too bad. Then she told me the price..... $1400! They were charging me for 5 hours labor at $149.99 an hour! Plus parts ($650) and that is how they came to their total. She also mentioned that she couldn't guarantee that this would solve the issues, and they would reassess after replacing the parts! At this point, I didn't feel like I had any other options because I was car-less and didn't want to pay for my car to be towed elsewhere, and still owe Glendale Hyundai $150 for diagnostics, so I was trapped. I called other Hyundai dealerships, other mechanics, and scoured the internet, and everybody told me the same thing! An alternator and a replacement of a battery should not take more than 2 hours MAX. Why they charged me 5 hours for labor is beyond me! I contacted consumer affairs for Hyundai immediately. When I went to pick up my car two days later, and questioned the labor costs, she told me that because my car was not under warranty I get charged a higher rate??? xxx? Why does that matter? It takes how long it takes, whether my car is under warranty or not. She also said that she applied the time it took for the diagnostics. But originally, she said if I did the work here, the diagnostics would be taken off? So which one is it???? Needless to say, I am going to tell the world to avoid their service department AT ALL COSTS. They are crooks! What should have been a $500-$600 job cost me more than double at Glendale Hyundai. Stay away! The only positives I can provide is that the replacement of my alternator and battery did solve the problems and Arlene was nice. Other than that, to heck with this place. More

Great service! I had a great first experience at the Glendale Hyundai service center for my 6 month service checkpoint. I was a little early for my appointment but m I had a great first experience at the Glendale Hyundai service center for my 6 month service checkpoint. I was a little early for my appointment but my car was taken right away. Henry was friendly and helpful. I didn't have to wait that long with an estimated time of 45 minutes. Henry went over all the details of the maintenance report. I'll definitely continue to bring my car here for excellent service. Also, making an appointment online was incredibly simple and also easy to change. More

excelente estoy feliz con mi tucson,les agradezco la confianza.y todas las personas que hicieron posible qu mi familia y yo ,podamos disfrutar de esta camioneta estoy feliz con mi tucson,les agradezco la confianza.y todas las personas que hicieron posible qu mi familia y yo ,podamos disfrutar de esta camioneta,gracias. More

Excellent They are excellent in everything they do. Honest, caring, and respectful. Harout Karoyan is a wonderful person to deal with. He is the best! Highly re They are excellent in everything they do. Honest, caring, and respectful. Harout Karoyan is a wonderful person to deal with. He is the best! Highly recommend. More

Friendly and patient service It was my first time to have maintenance service in Glendale Hyundai. Setting up an appointment was easy over the internet. Service crew and repre It was my first time to have maintenance service in Glendale Hyundai. Setting up an appointment was easy over the internet. Service crew and representatives were kind with their words and patient enough to explain their service plans despite of their busy schedules. I can see that everybody was busy yet they were still patient with every customers. More

Searching for Sonata Arranged to lease Sonata. Salesman went to pick up car at another dealer. Papers signed. Old car returned but new car sold by other dealership. Diffic Arranged to lease Sonata. Salesman went to pick up car at another dealer. Papers signed. Old car returned but new car sold by other dealership. Difficult getting another car and original salesman left for another job. Manager Keith Franklin solved problem in less than 24 hours and found my new Sonata. More