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Glen Toyota - Service Center

Fair Lawn, NJ

4.5
2,780 Reviews

2,780 Reviews of Glen Toyota - Service Center

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July 16, 2024

I'm always pleased with the quality of service and the updates given to me by Kelsey Cimillo in respect to the servicing of my C-HR. More

by JJFN70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Cimillo
Jul 16, 2024 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

July 14, 2024

Very professional service. Bruce was very attentive to my needs. He explained everything in ways that I could understand. More

by jorgenuv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

July 14, 2024

I was told that my recall would be fixed once they got the piece. When I went in for my next service it was not discussed with me even though I put it on the checklist to be done at the dealer. Another ti More

by samantha.p.rehm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce Rosales
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Hughes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Padilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Marin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Cimillo
Jul 16, 2024 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins jforkins@glentoyota.com so we can discuss the situation. Additionally, this makes no sense. Thanks Rob D GM

July 12, 2024

Bruce was very professional and courteous, kept me up to date with repair on my car. Was helpful in directing me in getting to the appropriate people involved in getting my car repaired. Had issues earlie More

by kathykelly12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kraiza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

July 10, 2024

Buen servicio aunque mucho tiempo de espera , también la labor es alta aunque es profesional, gracias More

by donbernabe99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

July 09, 2024

Very friendly, thorough, and super clean. I was kept informed while my car was being serviced More

by judynese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hughes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

July 09, 2024

very friendly, welcoming, professional, facilities are clean. Brought my car in on a Saturday, without an appointment, they were very busy however made sure my car was looked at and fixed by the end of t More

by packerbacker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

July 07, 2024

The Service Department is always professional and courteous. They keep me informed about the status of my car. More

by LESLIE226M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

July 06, 2024

I just write it. Why start me over again. Please fix your survey. Your service dept is much better than this survey More

by barbhan28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

July 06, 2024

They make the process easier no pressure to make repairs or by something you may not want More

by jsurita61
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

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