Gillman Mitsubishi San Antonio

Tim received me and was very helpful he comunicated to james that i was waiting for my car to get diagnosed and had my baby with me. James took a look at my car because it had the check engine light on an james that i was waiting for my car to get diagnosed and had my baby with me. James took a look at my car because it had the check engine light on and told me the problem was the catalyst converter and it would be covered under waranty. The part should be coming in next week and i would received a phone call as soon as the part was in. I had a great expeerience did not have to wait long and great customer service. More

This was by far the best car buying experience I have ever had. I have absolutely nothing bad to say about my experience with purchasing our Galant through Gillman and will recommend them to anybody who ever had. I have absolutely nothing bad to say about my experience with purchasing our Galant through Gillman and will recommend them to anybody who is looking to purchase a new Mitsubishi. I've been on both sides of the auto sales table and wish that every car dealership was as ethical and customer-oriented as Gillman. More

The gents there at Gillman were of the best quality professional people I have dealt with in a very long time. They had the part and the knowledge to do the repair quickly and price wise very fair as c professional people I have dealt with in a very long time. They had the part and the knowledge to do the repair quickly and price wise very fair as compared to those other garages in the area that wanted much more money for the same repair. Because of them I was able to return home in a fair amount of time with out having an appointment. I would recommend them to any one wanting to purchase a vehicle there. Again many thanks to Hunter and James for outstanding work. "RAF" nadroy@satx.rr.com More

took vehicle in for servicing due to a malfunction light. Tim Gantner immediately took my vehicle in for service and told me of my options warranty etc. I received a phone call from tim just as soon as my ve Tim Gantner immediately took my vehicle in for service and told me of my options warranty etc. I received a phone call from tim just as soon as my vehicle was ready with a full explanation of what the problem was. James the tech fixed the problem and the vehicle is running great. More

I had purchased a 1998 Mitsubishi Montero from a private party over this past weekend and because of the age it required some TLC by me. There was some corrosion of the battery terminals so I removed the ca party over this past weekend and because of the age it required some TLC by me. There was some corrosion of the battery terminals so I removed the cables to clean them and upon replacing them I discovered, much to my dismay, that I now needed a security code to get the radio operational again. I did not have the code so I called your dealership and was put in touch with Tim, who I explained my problem to. He was very professional and told me he would assist me however he could. I gave him the VIN and he said he would check to see if he could locate the code for it and get back with me. Tim called me back and informed he had checked on the code and discovered that I needed to get the serial number of the radio in order to get the code. I was able to attain the number and called him back with it. He stated he would get back with me shortly with the code. A very short time later he called back with the code and was able to get me back enjoying my tunes! Tim's caring and determination to assist me in this matter was above and beyond what most people would do and is a very good reflection on the dealership. Please pass on my sincere appreciation to him and I will be a customer for some time to come because of him!! More

Called at the last minute to set up for an oil change on a Saturday. Even though everything was booked up, Tim said he could fit it in, just couldn't promise how long it would take. No problem for me, I a a Saturday. Even though everything was booked up, Tim said he could fit it in, just couldn't promise how long it would take. No problem for me, I asked if I could drop it off on Friday and pick it up on Saturday whenever it was ready. He said "sure". Great! I really needed to get it done. Called me on Saturday and said it was ready whenever I wanted to pick it up, no hurry. Please note: Tim was working with another customer when I got there on Friday which is what he is suppose to do. The level of service I got from Tim would be a 5. The 4 rating is because normally when I bring my vehicles in for service,the "information sheet" is filled out by the service rep, for the first time I was handed the clip board and told I needed to file it out myself (this was not Tim). I mentioned that I had not ever done that before, that it had always been done for me and the response I received was "that's how you know we are professionals". Really? At any rate, I have purchased 4 vehicles from Gillman and have always taken them to Gillman for servie. I am and will continue to be a satisfied customer. More

Matt was very nice and understanding about the fact that we were not ready to purchase a car today but were just looking. He was very helpful and informative and seems to know the product he is selling. W we were not ready to purchase a car today but were just looking. He was very helpful and informative and seems to know the product he is selling. When we're ready to buy a vehicle, we will definitely be returning to Gillman and hope that Matt can take care of us. More

Though we live in the DFW area, while in SA we decided to look at Mitsubishi's Outlander Sport. Based on the internet website of the 3 dealers in the SA area, Gillman's was the quickest and most informative. look at Mitsubishi's Outlander Sport. Based on the internet website of the 3 dealers in the SA area, Gillman's was the quickest and most informative. The dealer discount was another reason in choosing Gilman. We purchased an Outlander SE with various options. Gilman did not have one on the lot, but quickly contacted dealers in DFW and made "their" deal. From start to finish the process was easy, with no SALES pressure. Albert Saenz was a delight, Hector De Jesus made sure that all of the details were taken care of. The Finance Director, Georges "Josh" Guerrier made signing the paperwork painless and made an offer on the extended warranty that was too good to pass up. We would definitely purchase another car from these 3 employees. (so what if the drive is 5 hours from home.) More

I lost my husband last year and was buying a new car for the first time in 45 years. I was looking at another car dealer but stopped by Gillman's to check out the Mitsubishi Outlander Sport since the sales the first time in 45 years. I was looking at another car dealer but stopped by Gillman's to check out the Mitsubishi Outlander Sport since the salesman had contacted me by email and sounded very helpful. After test driving the Outlander I found it a very nice drive with comfortable seats, very important on my list. Also Mike was very patient with my many questions and checking out the Honda, Subaru, and Outlander. I went down to the other dealership, where I did not receive the patience or service and their car was not so great. In the next few days, I returned and bought my red Outlander Sport. I met the Service Manager and was briefed on their service programs, also he and Mike set up my cell phone with the blue tooth in my new car. I left Gillman's feeling very secure in my choice. More