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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.4
2,475 Reviews

6014 S Tacoma Way

Tacoma, WA

98409

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2,475 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

October 23, 2024

customer service in the service department is one of the best I’ve seen by Chevrolet. They took them my problem right away and they fixed it right away. Send me out to wait two months at another dealership More

by stevenmlandry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm, Dave Christensen, Chuck White, Michael Smith, Debbie Cudini, Suzi Cronin, Mason Quinn, Jennifer Oliver
October 21, 2024

It a nice dealership with very helpful staff that make sure the customer is happy More

by MARINERSFAN008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skyler , David Shubladze
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for the kind words! We're thrilled to hear that you had a positive experience with our team. Our staff is dedicated to ensuring every customer leaves happy, and it’s fantastic to know we succeeded with you. If you ever need assistance or have questions, don’t hesitate to reach out. We look forward to serving you again!

October 21, 2024

I take my 2018 2500 HD diesel to this dealership. They’re the only ones that I’ve ever serviced it and do a great job! I realize I’m paying a premium but also feel that I get the accountability I exp More

by ipwhiting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzi Cronin
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We truly appreciate your loyalty and kind words! It's wonderful to hear that you've had a great experience with your 2018 2500 HD diesel at our dealership. We take pride in delivering top-notch service and accountability, so it's gratifying to know we’re meeting your expectations. If there’s ever anything more we can do for you, please feel free to reach out. Here’s to many more miles ahead!

October 20, 2024

Cici was outstanding in assisting me to find exactly what I needed. She demonstrated exceptional skill. I am genuinely grateful for all your efforts on my behalf, which reflect your concern for me. More

by Isamar hansen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Talitha Davis, Thomas Tate, Cici Hughes
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you, Isamar, for your wonderful feedback! We're so glad to hear that Cici was able to assist you in finding exactly what you needed. Her dedication to our customers is truly commendable, and it's great to know that her efforts made a difference for you. If there's anything else we can do for you in the future, please don't hesitate to reach out!

October 20, 2024

The best people to work with! They made the whole process easy and understandable especially for someone who is now a first time car owner. I would definitely recommend friends an More

by shylawilson55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shade Clark, Thomas Tate
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you so much for your kind words, Shyla! We’re thrilled to hear that our team made the car-buying process easy and understandable for you, especially as a first-time car owner. Your recommendation means the world to us! If you or your friends and family ever need anything, don’t hesitate to reach out. Enjoy your new ride!

October 20, 2024

I feel they were dishonest about my truck needing a new transmission. I dropped my truck off for an oil change, and to replace my running boards, they told me that my truck needed a new transmission and th More

by Valencia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck White
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Dear Valencia, Thank you for taking the time to share your experience with us. We truly value your loyalty as a returning customer, and it’s concerning to hear about your recent visit. We take your feedback seriously and are committed to looking into this matter further to enhance our training and services. Your insights help us ensure we provide the best possible experience for all our customers. Please give us a call at 253.284.4471 so we can discuss this in more detail and work towards a resolution. Thank you, Grace Evert Business Development Consultant Gilchrist Auto Center

October 19, 2024

Honest, friendly, a bit spendy, but competent and thorough. Would buy another car from them. More

by denismenis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smith, Suzi Cronin
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your honest feedback! We're thrilled to hear that you found our team competent and thorough. While we understand that pricing is a consideration, we strive to provide quality service and products to our customers. We’d love the opportunity to help you find your next vehicle when you’re ready!

October 19, 2024

Excellent staff and service! Couldn’t be happier with Gilchrist, we have bought cars with them for years. More

by vinnieleverett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Shubladze, Jeff Stacy, Thomas Tate
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you so much for your kind words! We're delighted to hear that you're happy with our staff and service. It's fantastic to have you as a long-time customer, and we truly appreciate your loyalty over the years. We look forward to serving you again!

October 19, 2024

I had a great experience and love my new truck I will definitely use this dealership in the future More

by JPSCHIMTY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Shubladze
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your great experience! We're thrilled to hear that you love your new truck. It's wonderful to know you plan to return to our dealership in the future. We can’t wait to assist you again!

October 19, 2024

Service was performed efficiently on a recall repair. I would use this dealership again if it were closer to my home. More

by CEDARCIRCLE.JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm, Dave Christensen, Chuck White, Michael Smith, Debbie Cudini, Suzi Cronin, Mason Quinn, Jennifer Oliver
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your kind words! We're glad to hear that your recall repair was completed efficiently. We appreciate your feedback and hope that you’ll consider us again in the future, even if it’s a bit of a distance. If there’s anything we can do to enhance your experience, please don’t hesitate to reach out!

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