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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.4
2,475 Reviews

6014 S Tacoma Way

Tacoma, WA

98409

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2,475 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

October 18, 2024

Good service very attentive lots of nice vehicles good amenities workers are good coming back More

by matias.anthony11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Davis
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you, Matias! We're thrilled to hear you enjoyed our attentive service and the variety of vehicles we offer. We take pride in providing a great experience for our customers, and it’s wonderful to know you appreciated our amenities as well. We can’t wait to welcome you back soon!

October 18, 2024

Sean did an excellent job, listening to what we were looking for in a truck and patiently answering all of our questions. The service we are still getting after we have made our purchase, has given us More

by Shelah and Todd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean-Karim Miller
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Wow, thank you for sharing your experience! It’s awesome to hear that Sean really tuned in to what you were looking for in a truck and answered all your questions. We’re glad to know you feel well taken care of, even after the purchase. We can’t wait to welcome you back for your next visit!

October 17, 2024

The staff were friendly and tolerated my stress about my first ever car purchase. I think I got a good deal, and I didn’t feel too pressured to buy. More

by BENYOUNGQUIST
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Shubladze, Brian Wright, Shade Clark
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thanks, Ben! We're so glad to hear that our team could help ease your stress during your first car purchase. It's great to know you felt comfortable and got a good deal! We’re here for you every step of the way and can’t wait to assist you again in the future!

October 17, 2024

I waa visiting from out of the country and they squeezed me in for a rush diagnosis... engine light! They checked it out and got new me on the road quickly, with the full details of what needed to be done n More

by JoanneH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your experience, Joanne! We’re so glad we could accommodate you on short notice and get you back on the road quickly. Our team strives to provide thorough diagnostics and transparent communication, especially for travelers like yourself. It’s great to hear that you felt safe and informed about what needed to be done next. Your kind words about our staff mean a lot to us! If you ever find yourself in the area again, please don't hesitate to stop by. Safe travels!

October 17, 2024

Very professional. The team was nonpressure and made the experience amazing. Have recommended other friends use their resources for future purchases. Only disappointmen More

by brentwe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Roper, David Shubladze, Jeff Stacy, Izzie Martinez, Juan Aguilar, John McLaughlin, Cici Hughes, Zach Davis, Sean-Karim Miller, Shade Clark
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your wonderful review! We’re thrilled to hear that you had an amazing experience with our team and that you felt no pressure during the process. We appreciate your referrals to your friends! We're sorry to hear about the disappointment with the puddle lights, and we’ll definitely take your feedback into consideration to ensure our customers receive the best possible value. We hope to see you again soon!

October 17, 2024

Thank you 👍, They changed the oil and filter in my truck quickly and professionally, I am very pleased with this service. More

by ANDREIRATSKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm, Dave Christensen, Chuck White, Michael Smith, Debbie Cudini, Suzi Cronin, Mason Quinn, Jennifer Oliver
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your feedback! We're glad to hear that you were pleased with the quick and professional service during your oil change. Our team always strives to provide top-notch care for your vehicle. We look forward to seeing you again soon!

October 17, 2024

Honest and efficient sales service and good experience with parts department. Thanks for all the help. More

by JRUSSELL14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Stacy, Thomas Tate
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your kind words! We're thrilled to hear you had an honest and efficient experience with our sales and parts departments. Our team is always here to help, and your satisfaction means a lot to us. We appreciate your support and look forward to assisting you again in the future!

October 17, 2024

Communication was lacking and took 2 months to fix problem. Work that was done was fine just took long time More

by ANNEERRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Oliver
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your experience with us. We appreciate your patience during the extended repair time and are glad to hear that the work done met your expectations. We take your feedback about communication seriously and will use it to improve our processes. If there's anything more we can assist you with, please don't hesitate to reach out!

October 17, 2024

1rst class service, friendly staff that worked with you to get every thing you needed done. I give them a big number 1 rating!!!! More

by michaeltimken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm, Dave Christensen, Chuck White, Michael Smith, Debbie Cudini, Suzi Cronin, Mason Quinn, Jennifer Oliver
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Wow, Michael! We’re thrilled to hear your continued praise for our service department! Thank you for your glowing reviews and for always sharing such wonderful feedback about our friendly staff and first-class service. Your big number 1 rating truly makes our day! We look forward to seeing you again soon!

October 16, 2024

Nice and friendly people. Clean and professional environment. Just a bit over priced. Wish they would’ve did the complimentary carwash and vacuum though. More

by lisalenow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White, Jennifer Oliver
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your feedback! We’re glad to hear you found our team nice and friendly and our environment clean and professional. We appreciate your comments about pricing and the missed complimentary car wash and vacuum; we’re always looking for ways to improve our services. If there's anything else we can do for you, please let us know. We value your input!

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