Gilchrist Chevrolet Buick GMC Dealership Tacoma

I can't rate it higher than fair. I arrived 15 mins before my appointment. Service on my car didn't begin for one full hour. I was there 2hrs for an oil change, complimentary servic I arrived 15 mins before my appointment. Service on my car didn't begin for one full hour. I was there 2hrs for an oil change, complimentary servicing provided with the purchase of my car. All the staff was very pleasant. More

Very pleasant to deal with Susie is amazing also Robin and Brenda in the parts department know there stuff. and Brenda in the parts department know there stuff. More

Very professional business. Only issue: vending machines empty. Having alternate waiting rooms is very good as some of us need to sequester to phone/work. Only issue: vending machines empty. Having alternate waiting rooms is very good as some of us need to sequester to phone/work. More

We recently bought a Tahoe and it was such a seamless experience. Shade was extremely knowledgeable and made our purchase really quick and easy! He also helped us understand each function on the Tahoe be experience. Shade was extremely knowledgeable and made our purchase really quick and easy! He also helped us understand each function on the Tahoe before we left the lot. We really appreciated his attention and care through each step of the buying process. More

Very grateful for the wonderful experience in having my dream car Buick. With the zero interest and lifetime free oil change is the best offer we ever had. dream car Buick. With the zero interest and lifetime free oil change is the best offer we ever had. More

No pressure sales people, finance we’re very helpful and a pleasure to work with a pleasure to work with More

My service advisor for my last couple of visits was very pleasant to deal with. In don’t remember her name . pleasant to deal with. In don’t remember her name . More

Dealer helped to ensure I had a rental by diagnosing a day early after my transmission failed 2 months after purchasing a new vehicle. Advisor Christi kept in touch and answered all questions. day early after my transmission failed 2 months after purchasing a new vehicle. Advisor Christi kept in touch and answered all questions. More

Great customer service. Thanks for keeping me updated and knowing what to expect. Will be coming back Thanks for keeping me updated and knowing what to expect. Will be coming back More

I just bought a 2019 GMC Sierra and wanted to have it serviced and inspected for a couple issues. I chose to go to Gilchrest because that's where the original owner bought the truck. When I got there I serviced and inspected for a couple issues. I chose to go to Gilchrest because that's where the original owner bought the truck. When I got there I was ignored for about 5 minutes when finally called over to a service advisor. Once in front of him, I wasn't welcomed or even said hello to. We went over what I wanted completed and I left. Later that afternoon they let me know it was ready and when I got there, once again ignored. I went up to the service area to ask about my truck and she told me to go to the cashier. They didn't review the service or discuss the issues I wanted looked at until I asked them. I expect more from a service department especially in the communication department. This was not a good experience and most likely will find a new place to take my truck to next time. More