Gilchrist Chevrolet Buick GMC Dealership Tacoma

Slow service. I was told an hour for standard oil change which took 2. Called multiple times to check in as I was waiting nearby. I called & was transferred & disc I was told an hour for standard oil change which took 2. Called multiple times to check in as I was waiting nearby. I called & was transferred & disconnected 3x before I decided to just show up. Setting expectations ahead of time is immensely important. If I would have been told a 20 minute oil change would take 3 hours i could have planned for that. Realistic expectations were not offered as I was told 1 hour. This is now the 3rd time for my maintenance oil change on my new car purchased there. If this continues I will buy next car elsewhere More

Sean was very Good! Easy to work with and knowledgeable about the truck he was selling, made the purchase process easy as well. Easy to work with and knowledgeable about the truck he was selling, made the purchase process easy as well. More

I can't rate it higher than fair. I arrived 15 mins before my appointment. Service on my car didn't begin for one full hour. I was there 2hrs for an oil change, complimentary servic I arrived 15 mins before my appointment. Service on my car didn't begin for one full hour. I was there 2hrs for an oil change, complimentary servicing provided with the purchase of my car. All the staff was very pleasant. More

Mason was great, very helpful with my repairs and working with my insurance company. He kept me informed. with my insurance company. He kept me informed. More

Very pleasant to deal with Susie is amazing also Robin and Brenda in the parts department know there stuff. and Brenda in the parts department know there stuff. More

Very professional business. Only issue: vending machines empty. Having alternate waiting rooms is very good as some of us need to sequester to phone/work. Only issue: vending machines empty. Having alternate waiting rooms is very good as some of us need to sequester to phone/work. More

Very grateful for the wonderful experience in having my dream car Buick. With the zero interest and lifetime free oil change is the best offer we ever had. dream car Buick. With the zero interest and lifetime free oil change is the best offer we ever had. More

We recently bought a Tahoe and it was such a seamless experience. Shade was extremely knowledgeable and made our purchase really quick and easy! He also helped us understand each function on the Tahoe be experience. Shade was extremely knowledgeable and made our purchase really quick and easy! He also helped us understand each function on the Tahoe before we left the lot. We really appreciated his attention and care through each step of the buying process. More

No pressure sales people, finance we’re very helpful and a pleasure to work with a pleasure to work with More

My service advisor for my last couple of visits was very pleasant to deal with. In don’t remember her name . pleasant to deal with. In don’t remember her name . More