Gilchrist Chevrolet Buick GMC Dealership Tacoma

Made an appointment for an oil change and to have two issues I was having addressed. I knew exactly what the issues were, filled in the service department when scheduling and when dropping off the vehicl issues I was having addressed. I knew exactly what the issues were, filled in the service department when scheduling and when dropping off the vehicle. I was then charged $199 for diagnostics to tell me exactly what I told them was wrong with the vehicle and for them not to fix the issues. Seemingly had no interest in fixing problems, only charging me to confirm what was already wrong. More

Got my 2014 210K miles Chevy Equinox timing chain and water pump R&R. They always do professional work, never once had to take my car back for rework on maintenance performed. Car is running like brand n water pump R&R. They always do professional work, never once had to take my car back for rework on maintenance performed. Car is running like brand new, no leaks, rattle or sputtering so far after a few days now, using it to and from work More

I had my oil changed and the service department was fast, friendly and fare priced. friendly and fare priced. More

Excellent service, communicates well regarding any changes to an estimate, and guaranteed great work on my car! changes to an estimate, and guaranteed great work on my car! More

Lloyd Roper is one of the best in the industry. Delivers what he says is going to happen. Delivers what he says is going to happen. More

Not happy with how my vehicle was cared for. My plastic floor mat was removed and muddy footprints were on my floor mat. There were Boot marks and scratches on the door panel and speaker cover My plastic floor mat was removed and muddy footprints were on my floor mat. There were Boot marks and scratches on the door panel and speaker covers. My automatic seat settings were completely rearranged to an auto laydown position, which I’m quite sure isn’t a factory default. I won’t be returning for service. More

Sales and finance were very helpful on getting vehicle want and clarifying financing options..easy peasey want and clarifying financing options..easy peasey More

The staff is friendly but they were short handed and it took longer to complete the oil change & tire rotation services. took longer to complete the oil change & tire rotation services. More

Timely service, good suggestion on additional items that should be replaced, Kept car clean, easy checkout should be replaced, Kept car clean, easy checkout More

Shade was a delight to work with. Others were also very pleasant, but I did not note names. I would happily refer Shade and Gilchrist Others were also very pleasant, but I did not note names. I would happily refer Shade and Gilchrist to friends and family. More