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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.4
2,480 Reviews
Call Dealership (253) 620-1900
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6014 S Tacoma Way

Tacoma, WA

98409

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2,480 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

December 01, 2024

My truck has been to the shop five times now to try to figure out what’s wrong with it. On the last visit, I knew what was wrong with it, but was told it was under warranty after getting there was told so More

by Hmikey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristi Howell , Chuck White
Report | Print
Dec 02, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your experience with us. We understand how frustrating it can be to deal with repeated visits and changes regarding warranty coverage. Diagnosing vehicle issues can sometimes reveal unexpected problems, and unfortunately, warranty eligibility can shift based on the specific repairs needed. We truly want to help make things right and appreciate your patience. Please don’t hesitate to call us directly at 253.284.4471 to share your insight and experience—we’re here to support you and improve your experience.

November 29, 2024

Dealership is local and easy to get to. They have been in business for a long time. More

by Nunya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Wright
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Nov 29, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your feedback! We’re proud to be a part of the local community and appreciate your support over the years. We look forward to serving you again!

November 29, 2024

Once I came in Chloe was the one that welcomed me and asked if she could assist me. I had specified what I came for and she was more than glad to help me out. More

by DZAZUETA619
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
F&I Manager, Chloe Wongwui, Izzie Martinez
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Nov 29, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your kind words! We’re thrilled Chloe made you feel welcome and was eager to help with exactly what you needed. We’ll be sure to share your feedback with her. Let us know if there’s anything else we can assist you with!

November 29, 2024

Great Great customer service and nice waiting room and great location easy to get there More

by JODYSCALARA
Recommend Dealer
Yes
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Dec 02, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for the wonderful feedback! We're thrilled you enjoyed the great customer service and found our waiting room comfortable and convenient to access. We look forward to serving you again!

November 28, 2024

Just Outstanding customer service and support Right from the start had a couple issues And the service department got me in With an appointment in less than 24 hours Wish my health care provider h More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Wilson, Dave Christensen, Brenda Sharpe, Debbie Cudini
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Nov 29, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for the fantastic feedback! We’re thrilled our service team could address your needs so quickly and provide the support you deserved. It’s an honor to be compared so favorably—your satisfaction means everything to us!

November 28, 2024

Second car this year we have bought from Jeff and team. Highly recommend this dealership over any others in the area. More

by rosswatkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Shubladze, Jeff Stacy
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Nov 29, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for choosing us again this year! Jeff and the team truly appreciate your trust and recommendation. It’s always a pleasure to work with you, and we’re here whenever you need us!

November 27, 2024

An excellent job, as always. In their thorough inspection they found a dirty cabin filter that I had not though about. Thanks for the service. More

by gesalts
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White
Report | Print
Nov 29, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for the kind words! We’re glad our team could catch the cabin filter issue during the inspection and keep your vehicle in top shape. We appreciate your trust and look forward to helping you again!

November 27, 2024

They preformed the tailgate recall very timely and got us out quickly. Very happy this trip. More

by papaken5591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Shubladze
Report | Print
Nov 29, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your experience! We're thrilled to hear the tailgate recall was handled quickly and efficiently. We’re glad we could make this visit a positive one for you!

November 26, 2024

Domi and Tim worked wonders. Easy and great to work with. Would shop again. Thank you both. More

by Janskijarron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Talitha Davis, Ryan Tramm, Dominick Martinez, Tim Wells
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Nov 27, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for the kind words! We’re so glad to hear Domi and Tim made your experience easy and enjoyable. They’ll be thrilled to know they made such a positive impression. We look forward to seeing you again in the future—enjoy your new ride!

November 26, 2024

Somewhat pleased overall. Vehicle brought in for three separate issues. Two of three were addressed with satisfactory results. One issue seemed to be ignored or forgotten. I’l More

by Kgibbings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White
Report | Print
Nov 27, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your honest feedback. We’re glad to hear two of your concerns were addressed to your satisfaction but regret that one issue wasn’t fully resolved. We value your trust and are committed to improving. Please don’t hesitate to reach out if there’s anything we can do to assist further. We hope to make your next visit a 5-star experience!

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