Gilchrist Chevrolet Buick GMC Dealership Tacoma

Dealer helped to ensure I had a rental by diagnosing a day early after my transmission failed 2 months after purchasing a new vehicle. Advisor Christi kept in touch and answered all questions. day early after my transmission failed 2 months after purchasing a new vehicle. Advisor Christi kept in touch and answered all questions. More

Great customer service. Thanks for keeping me updated and knowing what to expect. Will be coming back Thanks for keeping me updated and knowing what to expect. Will be coming back More

I just bought a 2019 GMC Sierra and wanted to have it serviced and inspected for a couple issues. I chose to go to Gilchrest because that's where the original owner bought the truck. When I got there I serviced and inspected for a couple issues. I chose to go to Gilchrest because that's where the original owner bought the truck. When I got there I was ignored for about 5 minutes when finally called over to a service advisor. Once in front of him, I wasn't welcomed or even said hello to. We went over what I wanted completed and I left. Later that afternoon they let me know it was ready and when I got there, once again ignored. I went up to the service area to ask about my truck and she told me to go to the cashier. They didn't review the service or discuss the issues I wanted looked at until I asked them. I expect more from a service department especially in the communication department. This was not a good experience and most likely will find a new place to take my truck to next time. More

The service center did a good job and got the work done on my car in a timely manner. on my car in a timely manner. More

Thank you, Shade for the amazing help to get a beautiful truck! We love your friendly attitude! We will recommend our friend/family to meet you! truck! We love your friendly attitude! We will recommend our friend/family to meet you! More

Shade is an excellent sales rep Came in just to look and with his help leaving with a new Colorado . He was so helpful and very friendly. and with his help leaving with a new Colorado . He was so helpful and very friendly. More

Very easy and fast way to setup an appointment online and get a confirmation via email get a confirmation via email More

I had a set appointment for some recall issues. All issues were resolved in a timely and business like manner. Hooray for Gilchrist GMC! All issues were resolved in a timely and business like manner. Hooray for Gilchrist GMC! More

My call was answered promptly and Jeff set a time for me to view my choice with the desired results. Everyone I met was concerned for me, helping me through the process. to view my choice with the desired results. Everyone I met was concerned for me, helping me through the process. More

Friendly and knowledgeable staff. Place was clean. They did a good job on my suburban. Place was clean. They did a good job on my suburban. More