
Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
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2,480 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma
Fast service and fair price I was able to get an appointment in a few days. They were ready for me when I arrived, suggested needed maintenance, kept me apprised of the work and I was able to get an appointment in a few days. They were ready for me when I arrived, suggested needed maintenance, kept me apprised of the work and promptly notified me when the work was done. The waiting area was clean and comfortable. More
Encore Mike was great. He’s the reason we bought at Gilchrist. We had looked at the Encore the previous month. Mike was a no pressure salesman. We left after Mike was great. He’s the reason we bought at Gilchrist. We had looked at the Encore the previous month. Mike was a no pressure salesman. We left after talking to him the first time, wanting to put thought into the purchase of a new car. Eventually we came back to Gilchrist and made our purchase. Thank you Mike! More
Excellent 👍 I am so glad I made the decision to switch dealerships for service on my car. The employee were certainly not friendly. They took time to explain up I am so glad I made the decision to switch dealerships for service on my car. The employee were certainly not friendly. They took time to explain upcoming repairs and maintenance. So different then other service centers. Thanks More
Vandalism My truck was broke into while waiting to be serviced. They refused to take responsibility for it and would not pay for the window to be fixed. This wa My truck was broke into while waiting to be serviced. They refused to take responsibility for it and would not pay for the window to be fixed. This was already a very emotional time for me because my husband lay on his death bed at St Claires hospital. Your service manager did not care and told me to go through my insurance. The best he could do was have it fixed and I could pay for it at their cost. Turns out their cost was MORE than I had it done for. What a rip off. I will never go back to a place that is so heartless. And I will let everyone I know that you will not take responsibility for any damages that are incurred while their vehicle is in your care. More
Excellent service, as always Gilchrist’s service department is always fast and efficient when I bring my car in for service. They always have the correct parts to fix the problem, Gilchrist’s service department is always fast and efficient when I bring my car in for service. They always have the correct parts to fix the problem, unlike some dealers or non-dealer service places that have to order parts, which means an extra trip to get my car fixed. I highly recommend Gilchrist. More
Oil change I came in for some issues. Micheal help me figure out what was wrong with my car. Saved me money. Got my filters and oil change in a timely manner. Ve I came in for some issues. Micheal help me figure out what was wrong with my car. Saved me money. Got my filters and oil change in a timely manner. Very happy thank you More
Superlative sales staff. Abe was my sales associate. What I like about Abe is he doesn’t waste my time. He communicates very clearly. The entire sales staff for Buick really u Abe was my sales associate. What I like about Abe is he doesn’t waste my time. He communicates very clearly. The entire sales staff for Buick really understand the brand. To bad your service department didn’t have same attitude. More
Excellent customer service!! Every person that we encountered exceeded our expectations! The effort to get me into a new vehicle that met my current status was done with great de Every person that we encountered exceeded our expectations! The effort to get me into a new vehicle that met my current status was done with great detail to ensure the best possible outcome for me. Thank you so much! More
Courtesy I feel like a valued customer whenever I bring my vehicle in for routine maintenance. I like the inspection report letting me know potential issues in I feel like a valued customer whenever I bring my vehicle in for routine maintenance. I like the inspection report letting me know potential issues in the future. More
Easy Peasy Keven was awesome, he made the transaction very easy. I called ahead and made sure car was ready and paperwork was started by the time I arrived. Keven was awesome, he made the transaction very easy. I called ahead and made sure car was ready and paperwork was started by the time I arrived. More