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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.3
2,480 Reviews

6014 S Tacoma Way

Tacoma, WA

98409

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2,480 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

January 09, 2020

Excellent family owned dealership. My family has bought almost all of our new cars here (5+). Sales and service for warranty work is top notch. Will continue to be our preferred dealership for Chevy and G More

by ALEXFROMONG
Recommend Dealer
Yes
Employees Worked With
Mike Bertucci, Dave Christensen, Chuck White
Feb 08, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you Alex for taking the time to rate us after your last service visit! We are happy to hear that you are pleased with our Service and Sales Department and plan on coming back! We thank you for being a loyal Gilchrist Auto Family Member!

January 08, 2020

3rd New Vehicle Purchase and why returned David and his staff were so kind and helpful during our previous purchases that we returned for a New Truck. Everything I needed in a truck was availa More

by JMM06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Baespflug, Michael Cameron, David Shubladze
Feb 08, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for being a Loyal Gilchrist Auto Family Member! We are very pleased to see you write us such a nice review and mention everyone along the way. We do our best to ensure that every customer gets the best possible experience every time they are here. We offer a very large selection of vehicles and do our best to ensure that we find the right vehicle for you in the right price range that fits your budget. Debbie is our receptionist so after review, it was Elena that actually did your paperwork and we are happy to hear you enjoyed working with her as well! Enjoy your new truck!

January 08, 2020

Service was quick friendly and timely. Parts were correct the first time and was made aware of another problem that will get addressed at a later date. All my cars will come here for service. More

by darkanda316
Recommend Dealer
Yes
Employees Worked With
Devon Welsh
Feb 08, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to rate us and write a nice review! We are happy to hear that you enjoyed your experience, were informed about upcoming maintenance needed and that we were efficient with your vehicle. We do our best to ensure that every customer has an enjoyable experience and do our best to ensure that you are back on the road as quickly as possible. Thank you for being a Gilchrist Auto Family Member!

January 08, 2020

Alex was extremely helpful in getting our purchase complete. He was kind and patient. The experience overall was a very good one although it took some time. I will certainly recommend others to visit! More

by JONELLSTEED
Recommend Dealer
Yes
Employees Worked With
Alex England , Dominick Martinez
Feb 08, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to rate your experience with us and for writing about it as well! We do our best to ensure that everything can be done in as timely as possible and that it gets completed correctly the first time so you dont have to come back to sign again. Thank you for your recommendation and don't forget, if you refer someone to us and they let us know you sent them and they purchase, we will send you a referral check as well! Welcome to the Gilchrist Auto Family!

January 07, 2020

5-Star Experience We couldn't have had a better experience purchasing two new company trucks from Ricky. He was friendly, knowledgeable, and didn't try to pressure us More

by Acoustics Northwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Mathews
Feb 08, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to rate us as well as leave a nice comment about your experience. We are lucky to have Ricky on our Gilchrist Team! We do our best to ensure that the entire process is as painless as possible and try to be as honest and transparent as possible with everything we offer. Thank you for being apart of the Gilchrist Auto Family and we look forward to seeing you in the future!

January 01, 2020

The best customer service and shop service from a dealership Christy from the service department was absolutely amazing, she helped us understand the work that was being done to our vehicle, she contacted our wa More

by aliciamacias978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Smith service Technician , Kristy Graham
Jan 07, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you Alicia for taking the time to rate us and for sharing your recent experience! We do our best to ensure that EVERY visit is enjoyable and that we are able to resolve any vehicle concerns in as timely and as cost effective as possible! We look forward to you coming back for future vehicle maintenance and service needs!

January 01, 2020

Extremely pleasant Everybody was very helpful, had everything ready when we got there. Very friendly. Only one item that came up but was promised a resolution that is More

by Shari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Reed, Casey Welsh
Jan 07, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you Shari for taking the time to rate our Sales Department and for sharing your experience with your recent vehicle purchase! We do our best to ensure that there is no surprises when you arrive and are happy to hear that we were able to come up with an amicable solution! Welcome to the Gilchrist Auto Family!

January 01, 2020

Warranty work Had a problem with the CF card for the navigation system, new part ordered and received within three days. Alshad three recalls due, they were fixed a More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Jan 07, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you Ron for the review. We are happy to hear that you enjoyed your recent visit with us! Thank you for being apart of the Gilchrist Auto Family, Drive Safe!

January 01, 2020

Excellent service & care of my vehicle Upon scheduling emergency service for my vehicle, it was promptly attended to, carefully diagnosed and repaired quickly and accurately. Gilchrist has More

by TSTAKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Jan 07, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you Todd for taking the time to rate us. We do our best to ensure that we are as timely and cost effective as possible, as well as being reliable and there for you when you need us most! We are happy to help keep your vehicle on the road and look forward to seeing you around for future vehicle service and maintenance needs!

December 27, 2019

Great honest service! These guys always make getting my car services a pleasure. I know I can count on them to be honest and tell me what does and doesn’t need work. I reco More

by nancigogo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie the shuttle driver is great , Bob Cornett, Dave Christensen
Jan 07, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We do our best to be honest and transparent in all aspects here! Thank you for taking the time to rate us and to share your experience. We look forward to seeing you around for years to come!

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