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Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,480 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,480 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma
January 21, 2020
I'm still waiting for a phone call from dealership on my truck tailgate issue. Very unhappy with my truck not finished by your service department. truck tailgate issue. Very unhappy with my truck not finished by your service department. More
by RIEBESELLING
Verified CustomerEmployees Worked With
Devon, Chuck and Service manager
January 21, 2020
Scheduled on line, but had limited options on requests. Followed up with an email, however no response back. Day of appointment handled by another employee. First time ever charged for a tire rotation on Followed up with an email, however no response back. Day of appointment handled by another employee. First time ever charged for a tire rotation on a new vehicle. And, no communication, except for receipt, for other services performed. Very disappointed in lack of communication. More
by Bsasse
Employees Worked With
Kristy Graham
January 20, 2020
Best place to take your car. Done right the first time. Bought tires there this visit. Great tires, great price. Robin in parts was very helpful. Bought tires there this visit. Great tires, great price. Robin in parts was very helpful. More
by DAVID6455
Employees Worked With
Ryan Tramm, Robin Wilson, Chuck White
January 16, 2020
Great Service As Usual I have been using this services for more than 15 years...that's how long I've had a Buick. Too matter who is here they have been responsive and effic I have been using this services for more than 15 years...that's how long I've had a Buick. Too matter who is here they have been responsive and efficient in their service. More
by grandprez
Employees Worked With
Michael Smith
January 15, 2020
I really like the service department at Gilchrist Chevrolet, they are always very efficient, accommodating, and very pleasant to work with. Not to mention they do a great job on my vehicle. I am r Chevrolet, they are always very efficient, accommodating, and very pleasant to work with. Not to mention they do a great job on my vehicle. I am really glad to have the support of Gilchrist Chevrolet because I never have to worry about my car. More
by GHOSTWRITER6969
Employees Worked With
Robin Dahl
January 13, 2020
Service department was prompt and thorough and had my vehicle repaired sooner than promised and the cost was right in the estimate I was given. vehicle repaired sooner than promised and the cost was right in the estimate I was given. More
by floatingone1
Employees Worked With
Juliana Celis, Chuck White
January 11, 2020
I am new to the Gilchrist Chevrolet family and Michael Smith was very helpful, efficient, and knowledgeable. Thanks for making my first time in enjoyable. Smith was very helpful, efficient, and knowledgeable. Thanks for making my first time in enjoyable. More
by eagrunny4
Employees Worked With
Michael Smith
January 11, 2020
The staff was friendly and helpful, time was reasonable and quick. The service staff was thorough and professional. Overall experience was really good. Would definitely recommend the service here, thank yo and quick. The service staff was thorough and professional. Overall experience was really good. Would definitely recommend the service here, thank you More
by Isaacdewater
Employees Worked With
Michael Smith
January 10, 2020
Car service was outstanding, team member Kristi Howell was exceptional (professional, explained everything and very pleasant/efficient), waiting area is clean and comfortable. Car seems to be running muc was exceptional (professional, explained everything and very pleasant/efficient), waiting area is clean and comfortable. Car seems to be running much better. More
by NA
Employees Worked With
Kristy Graham
January 10, 2020
My experience at The Gilchrist dealership was exciting and I received excellent customer service and guidance from Stephanie and Ricky. They spent as much time with me as I needed to make a decision on a and I received excellent customer service and guidance from Stephanie and Ricky. They spent as much time with me as I needed to make a decision on a vehicle that was right for me. I love my new vehicle and they spent their time familiarizing me with all of the trucks features. I would highly recommend Gilchrist for your next vehicle. More
by davidcullinane1
Employees Worked With
Richard Mathews, David Shubladze
