
Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
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2,480 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma
Bought new vehicle there brought in for oil change along with service topping fluids off antifreeze brake fluid both low had to ask for multi-point vehicle inspection sheet, poor service noted,for a respect with service topping fluids off antifreeze brake fluid both low had to ask for multi-point vehicle inspection sheet, poor service noted,for a respectful establishment you’d think you have more pride in your service with respect to your client that bought the vehicle at your establishment, not impressed at all 😩 More
My New Chevy Equinox EV is awesome! Great job on the EOY pricing incentives. The problem lies in the fact, I was specific about having the EV fully charged and paperwork ready to sig Great job on the EOY pricing incentives. The problem lies in the fact, I was specific about having the EV fully charged and paperwork ready to sign when I arrived. It took 2.5 hours to complete which made my drive back to Bend over 8 hours due to charging issue and traffic at Mt. Hood which I would had avoided if I left early as planned. My advice is to improve your process simply by follow your customer’s request and streamline the signing process. Nobody likes to waiting around your showroom while the team is scrambling to get the paperwork completed. The dealership looks great! Just make it easy and timely and you will earn loyalty form your customers and sell a lot more car! Sincerely, Greg Vann Bend, OR More
Service department is amazing! They are kind, helpful and always find ways to make our lives easier! Thank you service department They are kind, helpful and always find ways to make our lives easier! Thank you service department More
Employees at the counters were courteous and helpful. I was checked in quickly when I arrived for my service appointment. The work preformed on my truck was accomplished in a reasonable amount of time. I was checked in quickly when I arrived for my service appointment. The work preformed on my truck was accomplished in a reasonable amount of time. More
I saw the truck on an ad. I was looking at a lot of different trucks. This is the one I wanted. I was in and out of there in about 3 hours. I was looking at a lot of different trucks. This is the one I wanted. I was in and out of there in about 3 hours. More
Was a very relaxing experience, staff know the product well. Staff was very helpful setting up GM App & on star. There was no feeling of hard sell or pushy sales team. well. Staff was very helpful setting up GM App & on star. There was no feeling of hard sell or pushy sales team. More
They do a great job. GMC software needs to be improved. Still having my screen lock up with which station is playing. GMC software needs to be improved. Still having my screen lock up with which station is playing. More