Gilchrist Chevrolet Buick GMC Dealership Tacoma

Incredibly slow to respond poor customer service. Took three appointments to get our issues solved because of lack of attention to detail. Took three appointments to get our issues solved because of lack of attention to detail. More

Issues with my battery factory warranty they fixed it at no charge very satisfied customer no charge very satisfied customer More

Service Dept is very professional. ..I appreciated that they called to verify ALL work requested before performing any services as I dropped it off the night before. Great work! ..I appreciated that they called to verify ALL work requested before performing any services as I dropped it off the night before. Great work! More

We just bought a second car at this dealership. We were angry that it was never disclosed that there was only one key for the car. As a car bravo vehicle we expected this would’ve been one of the 1 We were angry that it was never disclosed that there was only one key for the car. As a car bravo vehicle we expected this would’ve been one of the 100 odd points that were on the checklist. We were only told that there was only one key as we drove off, to catch our ferry When we asked that same evening to have a key ordered we were flat out refused by the dealership. What had been a good experience that brought us back to buy the second car has now made us feel cheated and badly used. We didn’t quibble about any of the add-on fees for the purchase - and we feel a second key is absolutely fair to get now. And it should have been disclosed as missing while we sat there for 2.5 hours as we first looked at the car and then cooled our heels waiting for the purchase process to conclude. And it should be ordered for us now. We are awaiting a call. 206-291-8266. More

Steve is always a pleasure to deal with and the dealership is clean, friendly and professional. I will be back! dealership is clean, friendly and professional. I will be back! More

Great crew to work with. Friendly and knowledgeable. Work was done on time and at fair price. Friendly and knowledgeable. Work was done on time and at fair price. More

salesman was very knowledgeable about the product. ..finance department was quick and accurate and the sales department wasted no time in getting me what i needed ..finance department was quick and accurate and the sales department wasted no time in getting me what i needed More

Love thus place! I'm always taken care of by the Service Department...Great group of people! I'm always taken care of by the Service Department...Great group of people! More