Gilchrist Chevrolet Buick GMC Dealership Tacoma

My oil change was done within the time expected. I was very pleased with my service. I was very pleased with my service. More

I had a recall and they were able to give me an appointment to come in, I had call another dealer but it went to voice mail and they didn't call me back until the next day. I didn't care for that, appointment to come in, I had call another dealer but it went to voice mail and they didn't call me back until the next day. I didn't care for that, you figured you buy from a dealer more than one and they get back with you late. A++++++ to thus dealer and the next time I will think about buying from Gilchrist next time. More

Incredibly slow to respond poor customer service. Took three appointments to get our issues solved because of lack of attention to detail. Took three appointments to get our issues solved because of lack of attention to detail. More

Issues with my battery factory warranty they fixed it at no charge very satisfied customer no charge very satisfied customer More

Service Dept is very professional. ..I appreciated that they called to verify ALL work requested before performing any services as I dropped it off the night before. Great work! ..I appreciated that they called to verify ALL work requested before performing any services as I dropped it off the night before. Great work! More

We just bought a second car at this dealership. We were angry that it was never disclosed that there was only one key for the car. As a car bravo vehicle we expected this would’ve been one of the 1 We were angry that it was never disclosed that there was only one key for the car. As a car bravo vehicle we expected this would’ve been one of the 100 odd points that were on the checklist. We were only told that there was only one key as we drove off, to catch our ferry When we asked that same evening to have a key ordered we were flat out refused by the dealership. What had been a good experience that brought us back to buy the second car has now made us feel cheated and badly used. We didn’t quibble about any of the add-on fees for the purchase - and we feel a second key is absolutely fair to get now. And it should have been disclosed as missing while we sat there for 2.5 hours as we first looked at the car and then cooled our heels waiting for the purchase process to conclude. And it should be ordered for us now. We are awaiting a call. 206-291-8266. More