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Gervais Volkswagen
Lowell , MA
574 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 574 reviews
November 11, 2025
Really friendly, good communication, fixed both issues without any complaints They got me a nice loaner car, were friendly and informative on the phone, and when another issue came up they fixed it right without any complaints They got me a nice loaner car, were friendly and informative on the phone, and when another issue came up they fixed it right away More
by emmypas
Verified Customer
November 09, 2025
Amazing work by all, truly helpful and very insightful about everything. Explained every step of the way and i felt very comfortable. It meant a lot to me as a first time buyer. about everything. Explained every step of the way and i felt very comfortable. It meant a lot to me as a first time buyer. More
by lilyayotte
November 09, 2025
I love to buy a Car at VW, excellent service and very Kind the Agent, he explains with detail and made Smooth the process!!! Kind the Agent, he explains with detail and made Smooth the process!!! More
by Karina Chacon
Employees Worked With
November 05, 2025
Fantastic experience at Gervais Volkswagen. Friendly, zero-pressure staff, transparent pricing, fast financing, and my 2025 Taos delivery was spotless. Friendly, zero-pressure staff, transparent pricing, fast financing, and my 2025 Taos delivery was spotless. More
by fillipe98
Employees Worked With
Other Employees :
Liliana Arboleda, Shawn Shea, Savian Olivero, John Kapilian
October 25, 2025
He was very helpful with everything and he explained everything about my new car to me everything about my new car to me More
by JANICE7B
October 25, 2025
I’ve gotten my last 3 leases here. My most recent experience wasn’t as great as years prior. I felt like the people I worked with were a little unorganized and all over the place. For My most recent experience wasn’t as great as years prior. I felt like the people I worked with were a little unorganized and all over the place. For example they didn’t have answers to questions probably should’ve known, and when I texted the dealership to get updates on my car, it took a him a while to get back to me. I felt like they should’ve been the ones reaching out to me to keep me updated. More
by KPORZ12
October 22, 2025
Kevin Dunn was my go to guy this time around since this is my second vehicle from GV and he was a pleasure to work with. The process was simple and quick and I will be back in the very near future to purch is my second vehicle from GV and he was a pleasure to work with. The process was simple and quick and I will be back in the very near future to purchase a vehicle for my wife. Additionally, Savian was a pleasure to work with while purchasing my first vehicle back in 2023. More
by dtworrell
Employees Worked With
October 20, 2025
I had a very pleasant, professional experience with Kevin Dunn. He was very resourceful and polite. I been searching for a used vehicle for quite so time and going to Gervais Volkswagen was awesome because t Dunn. He was very resourceful and polite. I been searching for a used vehicle for quite so time and going to Gervais Volkswagen was awesome because they didn't waste my time. The process was not long at all definitely will go there again More
by melanie ellis
Employees Worked With
