Gervais Volkswagen

Great experience Nothing but a positive experience working with Gervais. Fair prices, great communication and follow through on commitments. All questions answered and Nothing but a positive experience working with Gervais. Fair prices, great communication and follow through on commitments. All questions answered and walk through of service department was appreciated. More

50000 Service Good People. Very Friendly. Exceptional Customer Service. Always call after the service to check and make sure everything was ok a couple of days late Good People. Very Friendly. Exceptional Customer Service. Always call after the service to check and make sure everything was ok a couple of days later. While I would prefer not to have to take the car in for Service. The times I do take it in Bill and the other people in the Service Dept are very nice, knowledgeable and courteous. They are very informative as to what is happening with the car and what types of service it needs. More

Great experience with Mike! Mike was so knowledgeable in the VW product line and leasing program. I was truly amazed at his knowledge regarding the VW golf that we just leased. G Mike was so knowledgeable in the VW product line and leasing program. I was truly amazed at his knowledge regarding the VW golf that we just leased. Great guy, great product! More

Great Customer Service I have always found Gervais to provide quick, efficient, and quality service at competitive rates. Appointments are easy to schedule and the people a I have always found Gervais to provide quick, efficient, and quality service at competitive rates. Appointments are easy to schedule and the people at Gervais are always friendly and communicative. More

Exceptional Service Bill and Ralph in Customer Service are exceptional. By far the best customer experience I have ever had, - explaining what is needed for maintenance a Bill and Ralph in Customer Service are exceptional. By far the best customer experience I have ever had, - explaining what is needed for maintenance and always accommodating (even without scheduling an appt they are both here to help). I have serviced my car several times and have recommended them to family/friends. Wesley who worked on my car also stopped into the waiting room to personally introduce myself and explained how he worked on my car; assuring me everything is in good shape. Thank you all for the excellent customer service. More

Class Act I sent out my pre-reqs to 5 dealerships. Germaine came well under other offers. I was looking for a quick turnaround on the process of purchasing with I sent out my pre-reqs to 5 dealerships. Germaine came well under other offers. I was looking for a quick turnaround on the process of purchasing with no hidden fees/processes. Because of my crazy work schedule, I literally told them I wanted to pick up the vehicle, sign all the papers, and have a quick tutorial all within 1 hr. it went better than I expected. So in short, I negotiated over email, got the best price, and had 0 hassles. Bobby and Kevin were great. Highly recommend them in the future! More

Quick service I do thank Bill for the fast turnaround. I came in unannounced for some adblue and was quickly taken care of. Thanks, Bill See ya soon I do thank Bill for the fast turnaround. I came in unannounced for some adblue and was quickly taken care of. Thanks, Bill See ya soon More

AWESOME - EXPERIENCE! Kevin and Bobby were amazing and ensured that I walked out with the car I wanted, without settling for a lower model... I am so happy with my Tiguan S Kevin and Bobby were amazing and ensured that I walked out with the car I wanted, without settling for a lower model... I am so happy with my Tiguan SEL... and I'm so Happy Bobby is back!!!! More

intentionally sold a lemon Sold me car with slow oil leak discovered it after 500 miles and they will not help in any way. STAY AWAY FROM THIS COMPANY Sold me car with slow oil leak discovered it after 500 miles and they will not help in any way. STAY AWAY FROM THIS COMPANY More

Friendly In and out services were friendly and got a free wash. They said 1-1-1/2 hour they where rite. No pressure what’s so ever In and out services were friendly and got a free wash. They said 1-1-1/2 hour they where rite. No pressure what’s so ever More