Gervais Volkswagen

Excellent customer service and pleasant experience. Nick was amazing with communication and explanation as well as encouraging support for future needs. I was very impressed with everyone I came into Nick was amazing with communication and explanation as well as encouraging support for future needs. I was very impressed with everyone I came into contact with between service and parts. More

That good service great I like it anyway close to my house good service thank house good service thank More

Savian was absolutely delightful to work with. He was professional, personable, knowledgeable, and enjoyable to do this deal with. All my questions were answered and the numbers were fair. This is He was professional, personable, knowledgeable, and enjoyable to do this deal with. All my questions were answered and the numbers were fair. This is my first VW since a Bug I owned back in the 1980’s, so I’m looking forward to a new ownership experience. If the vehicle is as good as the sales experience, I’ll be back in 3 years when my lease is up. Danny was great as well. He knew his products but wasn’t too pushy. I’ve dealt with finance people who have killed deals because they pushed too hard. I was glad Danny was respectful and read my cues accurately. Together, Savian and Danny made an awesome team. Thanks guys!💕 More

I’ve been a long standing Gervais customer for a reason: their customer service is great! Highly recommend Gervais VW! their customer service is great! Highly recommend Gervais VW! More

Very good service! But there is no drinking water in the lounge. I hope it will be improved in the future. But there is no drinking water in the lounge. I hope it will be improved in the future. More

Everyone down at Gervais VW was amazing to work with. They were true to their word and got me into the atlas of my dreams without paying an arm and a leg They were true to their word and got me into the atlas of my dreams without paying an arm and a leg More

Unfortunately it was a very unorganized process I spent 4 1/2 hours at the dealership just waiting there for paperwork to be done. 1/2 hours at the dealership just waiting there for paperwork to be done. More

Friendly and efficient! They met all my needs along the way. Great experience from start to finish. They met all my needs along the way. Great experience from start to finish. More

I went in for a maintenance alert, Alert light is still on, but they did change the oil. on, but they did change the oil. More

Scammers, over charges customers, made up problems that didn’t exist, unscrupulous service manager, unqualified technicians. They wanted to charge me $2,900 To fix three oil leaks that didn’t exist. $143 o didn’t exist, unscrupulous service manager, unqualified technicians. They wanted to charge me $2,900 To fix three oil leaks that didn’t exist. $143 oil change at another mechanic fixed the problem they neglected to see (oil filter was leaking because they didn’t seat it correctly or check it). This was after a $300 diagnostics charge and half the day spent waiting at the dealership. The car has been fine since. I’ll never go there again. Not cool! More