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Germain Toyota of Naples
Naples, FL
1,796 Reviews
When you purchase a new Toyota from Germain you’ll experience The Germain Advantage; a complimentary lifetime non-factory limited warranty good at participating dealerships, complimentary basic maintenance and complimentary loaner cars. Germain Toyota’s primary goal is to satisfy our customers. We offer one of the most comprehensive parts and service departments in the automotive industry and carry an extensive inventory of new and used Toyota cars, trucks and SUV’s. Our used car lot, The Big Lot, carries a great selection of certified pre-owned Toyotas with a 100,000 mile warranty. We work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. A new Toyota is waiting for you at Germain Toyota of Naples.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,796 reviews
March 09, 2026
Roberto Perez spent time with me the day I bought the car helping me to get familiar with the various functions and set up my account in the Toyota app. He also checked back with me several times when I kep helping me to get familiar with the various functions and set up my account in the Toyota app. He also checked back with me several times when I kept complaining I didn't have the sale documents (apparently this was someone else's responsibility) and finally sent them to me himself to make sure I got them. More
by davecook89t
Employees Worked With
Roberto Perez, Amanda Alvarez
March 03, 2026
Our car needed to be repaired after the bumper was scratched in a parking lot. Saul and Ann and the other folks at the body shop were very clear and communicative. scratched in a parking lot. Saul and Ann and the other folks at the body shop were very clear and communicative. More
by Bonnie
Employees Worked With
Saul, Ann
March 03, 2026
All around the team at Germain Toyota of Naples was excellent to work with. They answered all of my questions and were super responsive through each step of the sales process. Jennifer specifically was excellent to work with. They answered all of my questions and were super responsive through each step of the sales process. Jennifer specifically was a delight to work with. I would absolutely recommend her to anyone who is in the market for a vehicle! More
by nikkisurella
Employees Worked With
Jennifer, Tito
February 18, 2026
Great experience! I was able to schedule a service appointment quickly; arrival and service were prompt and professional. My service rep, Anthony, was excellent. He ke I was able to schedule a service appointment quickly; arrival and service were prompt and professional. My service rep, Anthony, was excellent. He kept me informed as to where my vehicle was in the service process frequently, and his professionalism and customer service were excellent. More
by cody
Employees Worked With
Anthony
