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Germain Toyota of Naples
Naples, FL
1,826 Reviews
When you purchase a new Toyota from Germain you’ll experience The Germain Advantage; a complimentary lifetime non-factory limited warranty good at participating dealerships, complimentary basic maintenance and complimentary loaner cars. Germain Toyota’s primary goal is to satisfy our customers. We offer one of the most comprehensive parts and service departments in the automotive industry and carry an extensive inventory of new and used Toyota cars, trucks and SUV’s. Our used car lot, The Big Lot, carries a great selection of certified pre-owned Toyotas with a 100,000 mile warranty. We work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. A new Toyota is waiting for you at Germain Toyota of Naples.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,826 reviews
October 02, 2026
Excellent customer service and courteous. Provide great service ,and acknowledge your time. Fix problems you came for. Provide great service ,and acknowledge your time. Fix problems you came for. More
by vbhagroo1960
Employees Worked With
September 29, 2026
My service agent Anthony takes good care of me keeps me informed on any updates but the repair shop is understaffed and I think they put the least experienced mechanics on my truck because it's older not informed on any updates but the repair shop is understaffed and I think they put the least experienced mechanics on my truck because it's older not happy with that part of the dealership More
by asappwllc
Employees Worked With
Anthony
September 24, 2026
Reviewed the reviews posted on the Germain site and noticed they were all five star reviews! Wow! I posted a review a few weeks ago that was a single star! I wonder where it is? Does Germain only post noticed they were all five star reviews! Wow! I posted a review a few weeks ago that was a single star! I wonder where it is? Does Germain only post their "positive" reviews? More
by Dbd
Employees Worked With
Ryon Weiben
September 22, 2026
Everyone in the dealership that we dealt with was very warm and welcoming, and went above and beyond to make this experience very good for us would definitely refer family and friends to the crew that hel warm and welcoming, and went above and beyond to make this experience very good for us would definitely refer family and friends to the crew that helped us More
by 1magnum4orce
Employees Worked With
Rony, Kris
September 21, 2026
Great customer service, no hidden charges, reasonable time spend in dealership while waiting for service to be completed, Chris Kiel provided excellent service. time spend in dealership while waiting for service to be completed, Chris Kiel provided excellent service. More
by Z
September 13, 2026
Very fast and friendly service. The staff was top notch, in and out quickly with no hassles. The staff was top notch, in and out quickly with no hassles. More
by rklaas25
September 09, 2026
Saw Marco for a repair of my vehicle, he is my assistant when I go there for service or repairs. I find him professional and knowledgeable and always make my appointments with him. when I go there for service or repairs. I find him professional and knowledgeable and always make my appointments with him. More
by Thomasimes0515
Employees Worked With
Mr Reed
September 09, 2026
Amazing costumer service, very professional, polite ,answer all you questions, I recommend, Ann Marie 💯 Thank you....... ,answer all you questions, I recommend, Ann Marie 💯 Thank you....... More
by yoelkysp
September 02, 2026
Very busy. Activity everywhere. I was helped right away. They found a car suitable for me in about 5 minutes. Jusuan and Kris were great, made me feel comforta Activity everywhere. I was helped right away. They found a car suitable for me in about 5 minutes. Jusuan and Kris were great, made me feel comfortable. . Overall a good experience. Thanks More
by Judym0101
Employees Worked With
Jusuan ,and Kris Rivers
