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Germain Mazda West

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.9
220 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle. Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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1345 Automall Parkway

Columbus, OH

43228

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Showing 220 reviews

December 30, 2025

Professional and friendly Honest and helpful advice They know how to work with the costumers and they help them to get what they need without being afraid of any bad surprises to the end More

by JOVEJOVIC
Recommend Dealer
Yes
Employees Worked With
Philip
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Dec 30, 2025 -

Germain Mazda West responded

Thank you for the wonderful review! We’re thrilled you found our team professional, honest, and supportive. We appreciate your feedback and look forward to helping you with any future needs at Germain Mazda West!

December 29, 2025

Excellent price, great service, well explained car features. Thank you John Bechtel, Breanna, and the team. Gave me an excellent price for 2026 Mazda cx30. More

by Neil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Breanna
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Dec 29, 2025 -

Germain Mazda West responded

Neil, congrats on your new 2026 Mazda CX-30! We love to hear you got a great deal here at Germain Mazda West. We’ll pass your thanks along to John Bechtel and Breanna!

December 29, 2025

Didn't wait around long for an oil change. In and out is the name of the game More

by JOSH_FRAZIER87
Recommend Dealer
Yes
Employees Worked With
Jolie Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jolie Carroll
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Dec 30, 2025 -

Germain Mazda West responded

It's always our aim to have you back on the road in no time, Josh. Thanks for sharing your satisfaction with our team at Germain Mazda West!

December 29, 2025

It's always a good experience so far They are always friendly and try too be helpful and explain what my car may need More

by SUSANP1972
Recommend Dealer
Yes
Employees Worked With
Jolie Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jolie Carroll
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Dec 30, 2025 -

Germain Mazda West responded

Thank you so much for sharing your positive experience, Susan! We truly appreciate your business and hope to see you again at Germain Mazda West. Safe travels!

December 23, 2025

I always take my car to Germain Mazda for service! It’s always done right the first time and the staff is super friendly! More

by johnely212
Recommend Dealer
Yes
Employees Worked With
Efrain Hidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jolie Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2025 -

Germain Mazda West responded

Thank you for trusting our team with your car and for sharing your support, John! We appreciate your business and are looking forward to your next visit! - The Germain Mazda West Team

December 23, 2025

Despite not having an appointment due to an emergency, they were able to squeeze me in and help with my vehicle. 100% Recommend! More

by braidencheatham2001
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jolie Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2025 -

Germain Mazda West responded

We're here to help whenever you need us, Braiden! Thank you for choosing Germain Mazda West and for sharing your support. We hope everything is smooth sailing from here on out, but you know where to find us if anything comes up!

December 22, 2025

They are excellent with communication. They are extremely thorough. I would recommend them to anyone More

by michael.marchiando
Recommend Dealer
Yes
Employees Worked With
Ron Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Pineda
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Dec 23, 2025 -

Germain Mazda West responded

We are grateful to have earned your business, Michael. Thanks for taking the time to leave us a review! - The Germain Mazda West Team

December 18, 2025

Germain Mazda West was a wonderful dealership to shop and purchase a vehicle with! I recommend them to anyone looking for a Mazda. More

by jwherry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2025 -

Germain Mazda West responded

Thank you for the glowing recommendation of Germain Mazda West! We are thrilled to hear you had such a positive experience. Safe travels in your new vehicle!

December 16, 2025

Jo was great! Very nice and helped me through the process. Seamless and easy. Would visit again. More

by chrisprince18
Recommend Dealer
Yes
Employees Worked With
Jolie Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2025 -

Germain Mazda West responded

Thank you so much for the kind words! We’re thrilled to hear Jo made your experience seamless and easy. We truly appreciate your feedback and look forward to welcoming you again soon at Germain Mazda West.

December 15, 2025

We had a fantastic experience from start to finish. The customer service was excellent and incredibly quick—everyone was helpful, responsive, and genuinely cared about making the process easy. Car shop More

by VKeele
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phill Erwin
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Dec 15, 2025 -

Germain Mazda West responded

Thank you for sharing your wonderful feedback with us! We are pleased to hear that our team helped make your experience enjoyable and stress-free. It was a pleasure serving you, and we hope to see you again at Germain Mazda West. Safe travels in your new vehicle!

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